Head of Public Sector ANZ

1 month ago


Melbourne, Victoria, Australia Qualtrics Full time
At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won't have to look to find growth opportunities— they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing.

Head of Public Sector ANZ

Why We Have This Role

This is an opportunity to lead the ANZ business in its next phase and continue to drive our presence in the Public Sector across Australia and New Zealand. The Head of Public Sector is a senior-level "Player-Coach" who will be responsible for growing Qualtrics' presence across Federal and State governments. This position can be based in Qualtrics' Sydney, Melbourne or Canberra offices. The Head of Public Sector is responsible for defining the strategy to then execute to drive new Federal and State Government business. The successful candidate will be an exceptional leader responsible for managing a pipeline of new business prospects, as well as maintaining key relationships with Qualtrics' existing Government customers. This leader will partner closely with Qualtrics' marketing, customer success, industry consultants and our ecosystem partners to ensure our Government customers derive the greatest value of our partnership.

How You'll Find Success
  • You will be a trusted advisor at an Executive level within the client base.
  • Display a data driven approach to managing contract negotiations/deals with multiple reps at a time.
  • Strong communication skills, aware of the message being transmitted to the team, how it's delivered, and its perception.
  • Demonstrate experience successfully managing through change in a fast-growing environment.
  • Entrepreneurial approach to effectively managing a business.


How You'll Grow
  • Lead with Influence: Develop your leadership skills, inspiring and motivating teams to achieve exceptional results.
  • Expand Your Horizons: Gain exposure to diverse work cultures and global business practices.
  • Become a Strategic Partner: Build strong relationships with senior leadership and contribute to Qualtrics' overall success.
  • Make a Lasting Impact: Leave a legacy of positive change, shaping the future of work for Qualtrics employees worldwide.


Things You'll Do
  • Manage and grow a team of Solutions Sales professionals with a focus across the ANZ public sector.
  • Ensure positive collaboration with key functional areas in country (Sales Leaders, Professional Services, Implementation, Subject Matter Experts, Legal etc).
  • Serve as executive sponsor for key accounts, events and press in the region.
  • Connect and develop professional relationships and existing clients and prospects throughout organisational levels.


What We're Looking For On Your Resume
  • Strong proven background in either Federal,State or Local Government sales with a track record of leading teams to exceptional and sustained results.
  • Experience managing an enterprise level sales team to achieve great results.
  • Recent experience selling complex SaaS software solutions to Federal, State and Local Government Departments and Agencies.
  • Tertiary qualification or higher preferred. Competency with one or more sales methodologies and CRM technologies, including and measuring system compliance.
  • Record of over-exceeding quarterly team quotas through metric based skill development and internal team management.
  • Understanding of working on complex contract negotiations.


What You Should Know About This Team
  • Our team is a group of highly driven individuals that are intelligent, organized, and dedicated.
  • We work together as a team to accomplish and exceed quarterly and annual objectives.
  • We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides.
  • Our overarching objective is to drive company revenue growth through client success.


Our Team's Favorite Perks and Benefits
  • A comprehensive total rewards package consisting of base, sales incentives and generous benefits.
  • Private health insurance - top of the range coverage for medical and extras benefits.
  • Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you've always wanted to have
  • Experience Leave - additional 5 days a year to take for experiences
  • Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
  • Commuter allowance - we take care of your public transport expenses to the office Catered lunches in our North Sydney office - 5 days a week. We also have a well-stocked kitchen full of snacks, drinks and other goodies.


The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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