IT Systems Engineer
2 weeks ago
The Role:
This positions core competencies encompass the following:
Business Improvement
Analyses performance and availability of the business's IT systems and services, identifies problem areas; proposes and implements solutions to enhance these IT systems and servicesEnsures knowledge sharing is embraced and practiced within the team.Keeps abreast of computing trends and technologies, particularly in regard to Windows Server and Unix Server operating systems and associated services. Operational Effectiveness Manages own performance whilst ensuring that the services provided are as per requirements.Contributes towards the review of working practices, system improvements and guidance documents.Contributes to the preparation, testing and improvement of continuity plans.Day to day systems administration, ensuring even work allocation and balancing workloads, and meeting work practice and performance management requirements.Supervises and coordinates the installation, maintenance and technical support of Unix and Windows server hardware and software, and monitors and ensures the availability, performance and capacity of these servers.Ensures server management and support documentation is created for new servers and kept up-to-date for existing servers. Service Delivery Works in accordance with Service Level Agreements and Operational Level Agreements.Develops and sustains strong effective working relationships with colleagues, customers and clients.Ensures customer service delivery is performed according to the set ITIL framework, and documentation and administrative processes are kept to the targeted standards.Manages customer relations with clients involving server access, usage, availability and performance.As the subject matter expert, provides leadership, guidance and expertise to a range of internal and external stakeholders. Required Knowledge & Experience: The design, installation, administration and problem resolution of relevant server, information security, operating system and personal computer technologies.Detailed problem analysis and support in server administration.Modern hardware and software standards.Current data security standards and practices.Installation and management of a virtualised server environment.Client service delivery and practices within an ITIL service delivery framework.
If this position is of interest to you, please apply or contact At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
experience 2 years
skills Our Client is Seeking the Services of a skilled IT Systems Engineer
qualifications n/a
education College/Pre-University
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