National Account and IT Manager

Found in: beBee jobs AU - 2 weeks ago

Sydney, New South Wales, Australia Vyaire Medical Full time

National Account and IT Manager

  1. Business Drivers
  • Revenue growth in line with the annual operating plan
  • Sales effectiveness
  • Knowledge in IT and networking infrastructure and data workflow efficiencies
  • Product implementation and support
  • Selling and supporting IT and software solutions
  • Operational effectiveness
  • Collaborative skills to support clients and project manage product implementations
  • Collaborative skills to work with Vyaire team to sell and support product portfolio
  1. Responsibility
  • Report to Country Manager ANZ
  • Achievement of sales targets as prescribed
  • IT and software installations and upgrades
  • Identify and capture sales opportunities
  • Relationship management with Vyaire team and clientele.
  • Build customer relations including Clinical, IT and Biomedical personnel and departments.
  • Market intelligence to help identify and capture commercial opportunities.
  • Reporting and planning
  • National based role with travel to each customer / state as required to support / sell products

Specific Tasks and Requirements:

  • A field-based role with extensive visits to customers to understand needs, identify and capture and close sales opportunities.
  • Territory management to ensure appropriate visit cycle to existing customers and development of new customer contacts and opportunities.
  • Develop key account relationships with clients of existing or potential new and current competitive accounts.
  • Manage and prioritize key account activity based on existing and potential buying cycle.
  • Analyze sales figures and know the business to seek and establish opportunities to achieve the annual operating plan.
  • Work with Country Manager to provide sales pipeline and forecasting data on a weekly basis or as required.
  • Develop expertise in respiratory diagnostic hardware and software capabilities.
  • Develop expertise in software applications, networking and hospital integration.
  • Develop expertise in SQL database and HL7 (mirth Engine) support and implementation.
  • Collaborate with Vyaire software solution engineers in Germany to best support customers. After hours work periodically required
  • Train and support customers in the use of SentrySuite software and related programs
  • Train and support customers, with support from clinical as required, in the use of Vyaire RDx hardware.
  • Project manage capital implementations including hardware installation and software integration into the hospital network.
  • Collaboration with hospital / client IT and biomedical team to manage installation and maintenance of product IT networks.
  • Manage and execute customer network upgrades and software maintenance requirements.
  • Access, manage and support customer product networks / servers through secure VPN connections. Work with IT departments to establish VPN connections and provide access to Vyaire team if needed.
  • Detail and manage customer product and SentrySuite network information for access by Vyaire team to help support customer installations.
  • Develop and provide software and IT troubleshooting guides for Vyaire team and customers.
  • Works with Commercial Director to support Vyaire Team and customers in IT and software solutions.
  • Identify customer needs and develop appropriate strategies to meet needs.
  • Work with Vyaire team at customers congress meetings to help drive product market brand recognition and potential sales.
  • Provide innovative and creative ideas to help the business become more efficient and effective.
  • Protect the company information always. Keep confidentiality.
  • Travel and participate in all company training or sales meetings as requested.
  • Provide weekly reports on activity to complete and being completed.
  • Utilize company support material to be educated on company requirements and policies.
  • Help maintain and service demo equipment.
  • Prepare and submit routine administrative tasks (eg: expenses)
  • Work with Country Manager to establish quarterly and annual goals.

AP AUS Sydney, AP NZL New Zealand - FIELD

Full time

One of our unique strengths is the diversity of our community. We want to treat each teammate fairly and provide equal employment opportunities regardless of a person's race, color, religion, gender or gender identity, sexual orientation, age, marital status, national origin, veteran or disability status, or any other characteristic.


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