Senior Business Analyst

3 weeks ago


Adelaide, South Australia Randstad Australia Full time

SENIOR BUSINESS ANALYST


Adelaide, South Australia


Immediate Start


Financial Services


We are currently seeking a proactive and versatile Senior Business Analyst to join our fast-paced team in Adelaide


Thrive and advance your career with one of the world's top service companies.



About the Company


Our client has a strong heritage and offers employees varied opportunities. Our goal is to attract top talent internally and externally, fostering an organization where excellence flourishes.


About the Role


As a Business Analyst in the Collections Team of Customer Solutions, you will assist the Project Manager in all project efforts to deliver business and technology solutions that align with the client's strategic objectives and desired outcomes.


The Senior Business Analyst will lead in defining and implementing work stream processes, systems, and structures. They will collaborate with cross-functional teams to establish requirements and facilitate the shift to redesigned processes.


Responsibilities include:


  • Provide input for work stream processes, systems, and structures.
  • Collaborate in defining requirements and processes with cross-functional teams.
  • Function as a link between program delivery and tech teams for requirement gathering.
  • Offer insights on tech requirements and potential advantages.
  • Conduct necessary user training.
  • Define configuration specs and tech requirements.
  • Foster relationships with tech leads for optimized integration.
  • Assist in designing, documenting, and managing system processes.
  • Engage in program-wide testing activities.
  • Communicate key insights to the delivery team.
  • Maintain logs, minutes, schedules, summaries, and updates.
  • Identify avenues to enhance adoption and customer satisfaction.

What you need to succeed (MUST):


  • Minimum of 3-5 years of essential Business Analyst experience.
  • Proficient in stakeholder management to establish effective relationships with stakeholders at all levels.
  • Understanding of Power Curve Collections and Collections processes.
  • Thorough knowledge of the Collections and Recoveries market in Australia.
  • Prior experience in solution testing.
  • Familiarity with waterfall and agile project methodologies.

Join an innovative and dedicated company leading the way to a brighter future.


If this opportunity aligns with your career aspirations, please apply by submitting a cover letter and resume. We prioritize integrity, respect, teamwork, and empowerment as part of our company culture.


For any queries, please reach out to our team. At Randstad, we are dedicated to promoting equal employment opportunities and embracing diversity for the benefit of all. We welcome applications from individuals of all backgrounds.


Skills Required:


  • Minimum 3-5 years of Technical Business Analyst background.
  • Experience in Business/Technology requirements documentation.
  • Prior involvement in solution testing.
  • Proficiency in Power Curve Collections/Collections.

Education:


  • Bachelor's Degree


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