Bathroom Life

2 weeks ago

Richmond, Australia Reece Group Full time

About Bathroom Life

We take pride in bringing our customers' visions to reality. Whether they are starting a new home project or a renovation, we offer our expertise across top global brands.

We are all about creating Bathroom Happiness.

About the role

If you are seeking diverse tasks in a lively and dynamic setting, then this position is perfect for you. With our recently revamped showroom and fantastic team spirit, we are on the lookout for a friendly, composed, and well-presented individual to join our expanding team.

As the front face of our company, a positive mindset is essential, along with a high level of energy, enthusiasm, and a genuine dedication to assisting our customers and colleagues. Exceptional customer service, computer proficiency, and a pleasant phone demeanor are crucial.

Are you prepared to serve as the initial point of contact for our clients as they journey through their renovation endeavors?

Your day to day

  • Working in a retail setting offers a fresh experience every day.
  • Serving as the primary contact for all inquiries – whether in person, via email, or phone.
  • Welcoming and assisting customers to ensure they feel valued.
  • Encompassing Reece values and service standards to assist customers on their Bathroom Life journey by understanding their requirements.
  • Aiding Retail Consultants with various administrative tasks such as product inquiries, creating quotes, PowerPoint presentations, managing customer orders, processing payments, coordinating deliveries, and recording aftersales issues.
  • Managing and ordering branch stock items such as brochures, commonly sold items, and showroom supplies.
  • Preparing refreshments for customers and ensuring all are attended to.
  • Maintaining the showroom's presentation and cleanliness alongside the branch team.

About you

  • Experience in customer service, administration, or hospitality.
  • Proficiency in computer systems.
  • Excellent communication skills in person, over the phone, and via email.
  • A people person with strong interpersonal skills who enjoys meeting new individuals.
  • Flexible, adaptable, and composed in high-pressure situations.
  • Capable of multitasking and meeting deadlines effectively.
  • Demonstrates initiative, enthusiasm, and a willingness to learn.
  • Works well in a team environment.

Our Perks

  • Continuous career development and learning prospects.
  • Employee discounts.
  • Paid parental leave.

Reece Group

Our journey began over a century ago, and our dedication to offering superior products and expert service to the trade sector remains unwavering.

We cater to residential, commercial, and infrastructure building professionals across Australia, New Zealand, and the United States. Our triumph is tied to the success of our clients, who provide vital services daily.

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