Risk and Quality Advisor

7 days ago

Eight Mile Plains, Queensland, Australia Elke Smith Full time

Multicap Group is seeking 2 dynamic and experienced Risk & Quality Advisors to join our team. Each one will be an expert in their discipline

The Risk & Quality Advisor – Assurance and Compliance is Primarily responsible for maintaining our accreditation against different frameworks.

The Risk & Quality Advisor – Mental Health is primarily responsible for enhancing mental health practice through quality assurance and improvement activities.

Key Daily Responsibilities:

  • Initiate and conduct internal risk-based audit activities in accordance with the Three Lines Model of Assurance to support assurance of legislative, regulatory, contractual, and organisational requirements. This would include the development and review of audit tools as required.
  • Use the assurance model to identify potential or actual practice gaps and practice improvement opportunities.
  • Prioritise, design, implement and monitor quality and practice improvement activities including on site activities, leader inductions to the safety and quality team and practice forums.
  • Monitor and report on feedback, quality, and risk activities, analyzing trends and implementing appropriate mitigation strategies.
  • Conduct data analysis and contribute to the development of reports to support risk and quality performance outcomes.
  • Keep abreast of regulatory requirements and ensure organizational compliance.
  • Provide consultancy services regarding feedback, risk, and quality management matters.

About you:

  • Demonstrated technical skills in risk and quality management, preferably in the human services sector.
  • Experience in risk and/or quality field with the ability to audit compliance with legislation and standards.
  • Understanding of quality accreditation processes, business excellence, and continuous improvement processes.
  • Strong analytical ability with the skills to manipulate data and prepare concise, credible recommendations.
  • Positive attitude towards people with disabilities and mental ill health, aligned with Multicap Group's Values and Code of Conduct.
  • Ability to work independently and collaboratively as part of a team.

Benefits:

  • Discounts at literally hundreds of everyday retailers
  • Access to full salary packaging, which substantially increases your take home pay
  • Leave Loading
  • Free Parking
  • We offer career progression, and plenty of training but - way more importantly - we offer a clear and genuine reason for coming to work each day

If you are ready to make a positive impact and thrive in a supportive environment that values diversity and inclusion, apply now to be part of the Multicap family

If this sounds like you this is what you will need to get started:

  • Advanced Computer Literacy including Word and Excel
  • Current QLD Drivers Licence
  • Current Working with Children Check (Blue Card) or willing to obtain
  • NDIS Worker Screening Clearance (Yellow Card)– or willing to obtain
  • We require all our team members to be fully up-to-date with the COVID-19 vaccinations
  • NDIS Worker Orientation certificate completed. If you need to obtain: login to

Application Process:

The position will close on the 15th of April, but we will be actioning applications as we go Apply now, we can't wait to meet you

Multicap acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

We value diversity and encourage applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support.

About Multicap:

Multicap Group are leaders in disability support and mental health services, providing individualised support, experiences, and opportunities for more than 8000 customers and clients across Queensland, northern New South Wales, and Victoria.

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