Manager Risk and Control Enablement

2 weeks ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
Manager Risk and Control Enablement

See yourself in the team:


The Chief Operations Office (COO) is the engine room of the CBA Group, dedicated to operating and enhancing the processes that deliver products and services to our customers.


The Risk Advisory team in Retail Operations (RO) is a first line of defence function that provides practical, comprehensive, and integrated risk management advice to support RO in the delivery of exceptional outcomes for the Group's retail customers.


Do work that matters:


You will play a key role within the team by strengthening, embedding and ongoing improvement of the risk and compliance environment by supporting on change risk (Risk in Change) and operational/technology risk impacting RO by developing risk mitigation strategies where you will work with a large number of stakeholders across our Product and Technology partners and others across the Group.


Additionally, you will also support RO on other elements of the Group's Operational Risk Management Framework (ORMF) matters such as Control Assessments, Issues, Operational and Compliance Incidents.


Day to day responsibilities:

  • Complete risk assessments on any change initiatives or projects impacting RO processes or IT Systems and provide risk mitigation strategies, such as effective design and implementation of Controls.
  • Implementation and adherence to the Operational and Compliance Risk Management Frameworks.
  • Supporting identification of technology risks and subsequent issue management to resolve.
  • Provide advice and guidance to key stakeholders on the operation of the Group's Operational Risk Framework.
  • Support with risk and compliance activities including thematic deep dives, Compliance Self-Assessments, maintenance of Compliance Obligations and Arrangements, Controls implementation and assessments, testing and reporting.
  • Responsible for enhancing and maintaining data quality across various systems.
  • Prepare reports and papers for senior management, Committees and Business Partners by leveraging data/dashboards and trends to generate insights and make recommendations to the RO leadership team.
  • Manage daytoday technology and operational incidents and issues, including root cause analysis, identifying and implementing control improvements and compliance implications (Assessing compliance incidents to identify breaches of Compliance Obligations, laws and regulations including industry codes, rules, standards and regulatory guidance issued).
  • Drive continuous improvement in processes in the wider RO Business and in the Risk Advisory team.
We work in an outcome driven environment, where the emphasis is on great team-work to achieve results.

You will bring a strong understanding of technology and operational risk, controls and change risk with knowledge of compliance, gained within financial services and with relevant tertiary qualifications.


Additional requirements we're looking for:

  • Manager experience in Risk Consulting (incl. Technology Risk Consulting), Risk Management (Line 1 or Line 2), Audit or similar role within the banking/financial services industry.
  • Professional qualifications and certifications would be advantageous.
  • Strong understanding and experience of control design/implementation and developing strategies for mitigating risk.
  • Experience with ITGCs and data controls.
  • Experience working with projects and familiarity with Agile ways of working would be advantageous.
  • Advisory or business partnering experience with excellent written and verbal communication skills in providing concise and clear advice.
  • Ability to work autonomously and as part of a team.
  • A curious nature and ability to question/challenge.
At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.

As a value's driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 11/06/2024

Job ID REQ210682

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