Visitor Services and Membership Specialist

1 week ago

Sunshine Coast, Australia HRM Contracting and Consulting Full time
Are you looking for your next career move and wanting to work in paradise?

We are seeking a
Visitor Services and Membership Specialist to join this incredible team at
Tourism Noosa.


Tourism Noosa is the official tourism marketing and destination management organisation for the Noosa Shire on the Sunshine Coast, Queensland.

It is a dynamic and progressive membership organisation responsible for positioning Noosa as Australia's premier sustainable tourism destination and driving economic benefit and value for the region's tourism stakeholders, visitors and the local community through exceptional service delivery.

This exciting role services a dual focus - overseeing the operation, management and performance of Noosa's signature Hastings St Visitor Information Centre (VIC) and being the inspirational force behind Tourism Noosa's exceptional member-engagement

Duties will include:

  • Attraction and retention of new members
  • Working collaboratively with internal peers to optimise membership value and develop innovative solutions for improved service delivery.
  • Lead and facilitate programmed member visits with other TN team members
  • Coordinate member networking nights, functions, volunteer training and special events
  • Work closely with Marketing team on cooperative marketing opportunities to onsell to TN members
  • Liaise internally on member development needs and new stories
  • Effective VIC operations and volunteer (70+) management
  • Ensuring consistent delivery of world class, inclusive and accessible visitor services
  • Developing a calendar for business and community group activations in the VIC
  • Optimising VIC revenue generation through product sales and unique retail that showcases the region's artisans
  • Assist in building economic capacity for the region that creates business to business loyalty and opportunities for members

The successful applicant will possess the following:

  • Tertiary qualifications or equivalent experience in tourism or accommodation management
  • Local tourism/travel industry background would be an advantage
  • Knowledge of Noosa, Sunshine Coast and Queensland tourism experiences, services, and accommodation products.
  • Previous experience or involvement with a membership
- based tourism organisation

  • Previous experience in working with and coordinating a large volunteer workforce
  • Proven ability to influence a range of stakeholders and industry partners / organisations
  • Demonstratable commercial sales experience
  • Energy, enthusiasm and an exemplary customer service focus
  • Highly developed interpersonal, written, verbal communication and presentation skills
  • Highly developed negotiation skills.
  • Project Management skills

  • Visitor Services and Membership Specialist

    5 days ago

    Sunshine Coast, Australia HRM Contracting and Consulting Full time

    Are you looking for your next career move and wanting to work in paradise? We are seeking a **Visitor Services and Membership Specialist** to join this incredible team at **Tourism Noosa**. Tourism Noosa is the official tourism marketing and destination management organisation for the Noosa Shire on the Sunshine Coast, Queensland. It is a dynamic and...

  • Community Visitor

    4 weeks ago

    Sunshine Coast, Australia Office of the Public Guardian Full time

    **Key Responsibilities**: - Conduct regular visits and make robust and probative inquiries into the standard and adequacy of services being provided to vulnerable persons (children, young people and adults) at visitable locations in accordance with functions outlined in the Public Guardian Act 2014 and the policies and procedures of the Office of the Public...

  • Membership Consultant

    1 week ago

    Sunshine, Australia Genesis Full time

    VIC, Genesis Fitness Clubs - Maidstone 3012Earn commission for your resultsFull time position available Great career pathway with an entrepreneurial organisation Do you have a history of overachieving? Do you love the thrill of the chase? Do you do whatever it takes to achieve your goals? About Genesis Fitness With 24 hour access, 7 days a week, our...

  • Membership Consultant

    1 month ago

    Sunshine, Australia Genesis Full time

    VIC, Genesis Fitness Clubs - Maidstone 3012Earn commission for your resultsFull time position available Great career pathway with an entrepreneurial organisation Do you have a history of overachieving? Do you love the thrill of the chase? Do you do whatever it takes to achieve your goals? About Genesis Fitness  With 24 hour access, 7 days a week, our...

  • Membership Consultant

    1 month ago

    Sunshine, Australia Genesis Full time

    VIC, Genesis Fitness Clubs - Maidstone 3012VIC, Genesis Fitness Clubs - Maidstone 3012Earn commission for your resultsFull time position available Great career pathway with an entrepreneurial organisation Do you have a history of overachieving? Do you love the thrill of the chase? Do you do whatever it takes to achieve your goals?About Genesis...

  • Membership Consultant

    4 weeks ago

    Sunshine, Australia Genesis Full time

    VIC, Genesis Fitness Clubs - Maidstone 3012Earn commission for your resultsFull time position available Great career pathway with an entrepreneurial organisation Do you have a history of overachieving? Do you love the thrill of the chase? Do you do whatever it takes to achieve your goals? About Genesis Fitness  With 24 hour access, 7 days a week, our...

  • Membership Consultant

    3 weeks ago

    Sunshine, Australia Genesis Full time

    VIC, Genesis Fitness Clubs - Maidstone 3012VIC, Genesis Fitness Clubs - Maidstone 3012Earn commission for your resultsFull time position available Great career pathway with an entrepreneurial organisation Do you have a history of overachieving? Do you love the thrill of the chase? Do you do whatever it takes to achieve your goals?About Genesis...

  • Membership Consultant

    1 week ago

    Sunshine, Australia Genesis Full time

    VIC, Genesis Fitness Clubs - Maidstone 3012VIC, Genesis Fitness Clubs - Maidstone 3012Earn commission for your resultsFull time position available Great career pathway with an entrepreneurial organisation Do you have a history of overachieving? Do you love the thrill of the chase? Do you do whatever it takes to achieve your goals?About Genesis Fitness With...

  • Community Visitor

    2 weeks ago

    Gold Coast, Australia Office of the Public Guardian Full time

    Key Responsibilities - Conduct regular visits and make robust and probative inquiries into the standard and adequacy of services being provided to vulnerable persons (children, young people and adults) at visitable locations in accordance with functions outlined in the Public Guardian Act 2014 and the policies and procedures of the Office of the Public...

  • 2 x Procurement Specialists Positions

    1 week ago

    Sunshine Coast, Australia Peak Services Full time

    Procurement Specialists (IT and General Procurement)2 x Full Time Permanent Roles in Local Government IT Procurement Specialist base $94K - $100K + Super + Leave Loading General Procurement Specialist base Level 5 – 6 range $87K - $100K + Super + Leave Loading Join the Sunshine Coast Council team to be central to pioneering procurement operations Drive...

  • Talent Acquisition Specialist Corporate

    7 days ago

    Sunshine Coast, Australia Kilcoy Global Foods Full time

    **ABOUT US** As a rapidly growing world-class organisation with a global footprint spanning every step of the food journey - join us to create food the world loves to eat! Our people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity. We are constantly looking for problem solvers who...

  • Customer Service Specialist

    3 weeks ago

    Sunshine Coast, Australia Kilcoy Pastoral Company Full time

    **ABOUT US** As a rapidly growing world-class organisation with a global footprint spanning every step of the food journey - join us to create food the world loves to eat! Our people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity. We are constantly looking for problem solvers who...

  • Director of First Impressions

    1 week ago

    Sunshine Coast, Australia HRM Contracting and Consulting Full time

    Our client, a very successful family law practice based in Maroochydore, are seeking their newest team member.With a strong focus is on providing an exceptional level of care and personal attention to their clients, this role is crucial to the Team. The lawyers are recognised as leaders in their field and work with their clients to provide specialist advice...

  • Employee Relations Specialist

    3 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    **ER Specialist** The Star Entertainment is seeking an Employee Relations Specialist to join the ER Consultant team! You will manage high risk/complex cases end to end and draw your experience to provide expert advice and guidance to ensure matters are resolved in an efficient and professional manner. Permanent FT role based in either Sydney, Brisbane or...

  • Ranger

    1 week ago

    Sunshine Coast, Australia Environment and Science Full time

    Working as a ranger is as varied as the environments they manage. This role's focus is to provide support in the processing of permits and authorities, using departmental systems, visitor management projects and provide technical support to other functional teams.The successful applicant will have knowledge of commercial permit and authority processes, be...

  • Customer Service Specialist

    1 week ago

    Sunshine Coast, Australia Kilcoy Pastoral Company Full time

    ABOUT USAs a rapidly growing world-class organisation with a global footprint spanning every step of the food journey - join us to create food the world loves to eatOur people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity.We are constantly looking for problem solvers who combine...

  • Claims Specialist

    1 week ago

    Sunshine Coast, Australia Open Full time

    RoleCar Claims SpecialistTeamCustomer OperationsLocationSunshine Coast - HybridScheduleFull-timeRequirements:Must be available to start 27 MarchOpen Insurance:We're on a mission to provide the best insurance experiences, at the best price, for the world. Come join usThe team:You will join our Car Claims Department, working with a carefully selected team of...

  • Ranger in Charge

    2 weeks ago

    Sunshine Coast, Australia Environment and Science Full time

    As the Ranger-in-Charge for South Cooloola, you will be responsible for the day to day management of the southern Cooloola section of the Great Sandy National Park including the Great Sandy Visitor Information Centre. This position supervises up to 15 staff and liaises closely with the RIC north Cooloola to deliver on ground operations programs across...

  • Talent Acquisition Specialist

    2 months ago

    Sunshine Coast, Australia HRM Contracting and Consulting Full time

    Founded in 2005, HRM is a leading provider of recruitment and human resource management services to a multitude of employers across the Sunshine Coast. Our business success is founded upon professionalism, integrity and the ability to consistently achieve outstanding results. **_We have an integral role within our Company & it needs to be filled with an...

  • Talent Acquisition Specialist Corporate

    1 week ago

    Sunshine Coast, Australia Kilcoy Pastoral Company Full time

    ABOUT USAs a rapidly growing world-class organisation with a global footprint spanning every step of the food journey - join us to create food the world loves to eatOur people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity.We are constantly looking for problem solvers who combine...