Senior Technical Business Analyst

1 week ago

Sydney, New South Wales, Australia ING Bank (Australia) Limited Full time

ING Australia are on the search for a Senior Technical Business Analyst. The Technical Business Analyst will work within the Mortgage Tribe at ING to support the delivery of 1) products and services to drive customer growth and 2) automated systems and processes to enable scale.

The Senior Technical Business Analyst will have the opportunity to work on transformative technology projects and be responsible for ensuring business requirements are clearly interpreted into language that is easily understood by a technical audience. On a day-to-day basis the candidate will drive workshops with stakeholders in the business, risk, operations, data governance and internal and vendor technology teams to capture and document requirements. The candidate is expected to be capable of analysing large amounts of information from different sources and condensing it into clear and succinct technical artefacts. These artefacts include are but not limited to interface specifications and data models, and they will be used by the Product Owner and technology squads to build APIs, micro-services and other applications/systems.

What You'll Do

  • Drive workshops with stakeholders in the business, risk, operations, data governance and internal and vendor technology teams to capture and document requirements
  • Define local system, interface and archiving requirements to enable business processes and validate with business stakeholders
  • Work with business teams to build future state business processes
  • Work with Customer Journey Experts and Product Owners to ensure requirements are ready for development teams
  • Clearly define and document requirements that support business objectives

What We're Looking For

  • 3-5 years experience as a Senior Technical Business analyst
  • Experience working with mortgages products
  • An understanding of business objectives and processes in a complex environment and can ensure these are reflected in system requirements
  • An understanding of key mortgage processes, systems and tools and define system requirements that conform to defined principles and constraints
  • The ability to define business processes that need to be developed or automated to allow the use of the new or updated systems to be used by the businesses

What's in it for you?

  • Discounted ING Health Insurance
  • An additional Rest Day to support your well being
  • An IMPACT day to volunteer on approved sustainability activity to give back to our community

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you'd feel at home? We'd love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

Need more? Contact Applications close 7/6/24

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