Aps 3 Level Business Support Officer

2 weeks ago


Brisbane, Queensland, Australia HOBAN Recruitment Full time

Use your reception and administration skills to support a federal agency whose focus is on supporting a better life for hundreds of thousands of Australians with a significant and permanent disability along with their families and carers.

- $37+ Per hour, + superannuation

  • Logan, Queensland
  • Providing exceptional customer service via both front and back of house reception.

About the role

  • Fulltime hours, M
  • F, 8:30 5:30pm, office based position
  • Providing counter/reception support for the local office including participant enquiries in the selfhelp kiosks and online support.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Supporting planning teams by actioning planning tasks that do not require delegation.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the business systems.

About you

  • Exceptional communication and teamwork skills
  • Previous experience in administration is mandatory
  • Has understanding and empathy towards people with a disability
  • Must be an
    Australian Citizen:
  • Excellent customer service skills

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