Claims Technical Manager

2 weeks ago

Bundoora, Victoria, Australia Fuse Recruitment Full time

This is a fantastic opportunity within an Underwriting Agency that specialises in motor insurance. Based in their brand new office in Bundoora, this is an exciting opportunity to join a forward-thinking company that prioritises the growth and involvement of its staff. You wouldn't want to miss this one

What are the benefits?

  • A competitive salary with potential to earn a yearly bonus.
  • Flexibility through a hybrid working environment
  • A day off for your birthday
  • Employee Assistance Program
  • Career, training and personal development opportunities.
  • Significant discounts on our insurance products.
  • A supportive work environment with a fun culture.

What will you be doing?

  • Lead a team of 15 providing technical guidance across the claims lifecycle
  • Provide coaching and mentoring support to uplift claims management capability in collaboration with the Team Leaders
  • Effectively manage, track and report on portfolio performance, communicating insights and trends
  • Develop internal reporting in support of best practice, reserving guidelines and mitigation of risk/exposure
  • Review and provide feedback on current claims management practices and procedures
  • Optimise the Claims procurement space by building relationships with suppliers to drive value recreation, reduction in scope or standardisation of products
  • Analyse and report on supplier performance, supply chain risks and procurement activities to identify opportunities for improvement


What do you need?

  • 5-10 years Claims management experience - motor products highly regarded
  • Extensive experience of the General Insurance Code of Practice
  • Demonstrated technical claims experience in understanding relevant policy and legal tests.
  • Proven experience in achieving outcomes through mentoring and coaching others
  • Strong commercial acumen and analytical mindset
  • Strong problem solving skills and ability to think analytically


If this sounds like your next role, please apply now Or contact Amy Hatfield from Fuse Recruitment on for any questions.

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role

#ChooseFuse

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