Service Administrator
2 weeks ago
Your new opportunity:
As a
Service Administrator you'll play a central role in ensuring the seamless back-end administration for all customers internal and external.
This is an excellent opportunity for someone with a couple of years of admin experience who wants to learn, grow, and develop with a fantastic company.
In this role you will:
- Ensure that work in progress is reduced to minimum levels by providing timely administrative support.
- Invoice completed jobs, providing invoicing documents to clients, warranty and other stakeholders
- Action and rectify queries and complaints to maintain good customer service
- Assist in processing recoverable labour into repair orders and Kronos
- Raise, maintain and receipt purchase orders and general local purchasing for the branch
- Attend to front desk and phone enquiries as required, redirecting where appropriate, or obtaining information and relaying to the right person
- Attend meetings and contribute to continual process improvement
About you:
- Have a 2 to 3 years of administrative experience with great computer skills
- Some experience within a customer service environment
- An understanding of basic parts warehousing principles would be ideal, but we can teach the right person.
- Alignment with Penske values of Ownership, Passion, Teamwork, Integrity and Care.
Added benefits:
- More than 20 sites across Australia & New Zealand.
- Flexible work arrangements.
Penske Power-Up Day
- An additional paid day off for all permanent employees.
- Refer a friend and we'll pay you $4,000 for Diesel Technicians, Service and Parts Advisors & $1,000 for all other roles (conditions apply).
- Commitment to career development and progression.
- Commitment to providing the highest levels of safety, technical and leadership training.
- Reward and Recognition Programs.
- Employee Assistance Program.
- Family Friendly benefits.
- Access to discounted travel, health insurance & motor vehicle leasing options.
About Penske:
With over 1,100 employees across Australia and New Zealand,
Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence.
Operating across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine and the leading distributor of premium power systems solutions.
**Be ambitious. We are.-
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