Maintenance Administrator

1 week ago


Brisbane, Queensland, Australia Parliamentary Service Full time

You will be responsible for:

  • Acting as the first point of contact for any facilities management (maintenance) issues within the parliamentary precinct and electorate offices using the Qld Parliament Computerised Maintenance Management System (CMMS)
  • ServiceNow
  • Coordinating attendance by Contractors and assisting with the practical organisation of day to day operations for preventative maintenance and reactive tasks
  • Following up with the client upon completion of task to ensure satisfactory resolution
  • Undertaking various support, service and administrative tasks as required
  • Conducting audits of ServiceNow to ensure customer satisfaction
  • Reviewing ServiceNow data to meet monthly and quarterly reporting requirements
  • Ensuring that work costs are completed within the approved cost limits
  • Liaising with contractors and Property Services staff for clarification of technical issues pertaining to the diagnosis of faults and the responsibility for their rectification
  • Reporting hazards, unsafe work practices, near misses and incidents immediately to WHS & Soft Services Supervisor
  • Managing the calls and delivery of services in accordance with the applicable processes, stipulated timeframes and Property Services objectives

To be successful in this role, you will need:

  • At least 2 years of experience as a Maintenance Administrator or similar role in a facilities management environment
  • Proficient knowledge of ServiceNow or similar CMMS software
  • Excellent communication, organisation, and time management skills
  • Ability to work independently and as part of a team
  • Willingness to learn new skills and adapt to changing needs
Don't miss this opportunity to join our team and make a difference.


Your Suitability Statement (no more than 2 pages) should describe your suitability for the position and focus on the experience, skills, knowledge and abilities detailed in the selection criteria section of the position description.

This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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