Student Adviser

Job no: 551021

Work type:
Part-time

Location:
Geelong - Waurn Ponds

Categories:
Student Services

• Based at our Geelong, Waurn Ponds Campus
• Parttime (0.6FTE) and continuing
• HEW 5 $77,114 $86, % Superannuation (pro rata, part time)

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

Who are we?

Deakin is a cutting-edge public university in Victoria, revolutionizing education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus.

We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

As a Student Adviser, you will:

• Provide advice, support and administrative services that improve the student experience and engage our students to facilitate their success.
• Provide resolution to complex student enquiries.
• Contribute to the implementation of strategies and programs to improve the student experience and improved ways of working.***
  To be successful, you'll have:
• Completed a Degree without subsequent relevant work experience; or
• Completed an Associate Diploma and have at least two years subsequent relevant work experience; or
• An equivalent combination of relevant work experience and/or education and training.
• Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
• Customer services experience, preferably in a tertiary educational institution
• Experience in operating in a highpressure diverse environment, involving face to face, phone, and written issues.

Here's how to apply:

Please submit your updated resume and a short cover letter outlining your skills and experience.

Applications for this position close on Sunday the 10th of March at 11.55pm.

Are You Ready?
Deakin is a Victorian university with a global impact.

We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers.

We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

Advertised: 27 Feb 2024 AUS Eastern Daylight Time

Applications close: 10 Mar 2024 AUS Eastern Daylight Time

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