Student Adviser

Student Adviser

Guide students to academic success and well-being. Join us as a Student Adviser at Deakin University

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

Who are we?

Deakin is a cutting-edge public university in Victoria, revolutionizing education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

As a Student Adviser, you will:

Create practical, simple and accessible solutions to student enquiries and problems after considering multiple perspectives Consult with available sources to gather relevant information on student services and seek the expertise and advice of other people as appropriate Contribute feedback and suggestions and identify situations in which change is needed to improve student services policy and practice Clarify expectations and respond promptly to student requests, queries, or complaints to ensure student needs are met to agreed standards and timelines

To be successful, you’ll have:

Completion of a Degree without subsequent relevant work experience; or A combination of relevant work experience and/or education and training Experience in a high-volume front-line customer service environment and broad knowledge in administrative fields

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Jack Gee, Coordinator, Student Central on jack.gee@deakin.edu.au

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