Membership Engagement Manager

1 week ago

Brisbane, Queensland, Australia AuSAE Full time
We are the


AUSTRALIAN WATER ASSOCIATIONJoin our Passionate, Collaborative & Inclusive Team and Shape a Sustainable Water FuturePermanent part-time (4 dpw), Brisbane based, hybrid work environment, immediate start.

Are you ready to make a real difference? We are the


Australian Water Association (AWA) , the country's largest water network, and we're on a mission to inspire and drive a sustainable water future.

With our 60 years of impactful contributions to the water sector, we're proud to have positively impacted the lives of Australians and beyond.

We've been embarking on an exciting digital transformation journey, putting our members at the heart of everything we do.

We're looking for a driven individual to join us in a part-time role (4 days per week) based in Brisbane.

With our hybrid work environment (1 day in our member's office, 3 days WFH), you'll enjoy the perfect blend of collaboration and flexibility.

Your role will be instrumental in our membership growth and retention efforts, all while delivering an exceptional member experience.

As part of our diverse and innovative team, you'll have the opportunity to shape our future and contribute to a truly member-centric organisation.


Here's what you'll be doing:
Support our QLD Branch and two Specialist Networks to deliver engaging activities and events that drive our Strategy'25 objectives.
Attract new members and ensure their retention by providing an unforgettable member experience.

Embrace Agile ways of working (Agile Methodology) as you manage multiple projects and initiatives, seamlessly balancing existing member processes and services.

Become a true Customer Experience (CX) champion by leveraging our new Customer Relationship Management (CRM) platform, HubSpot. You'll drive member engagement and deliver a top-notch experience at every stage of their journey.
Foster a culture of connection by collaborating closely with colleagues and members across the country.

What you bring to the table:

You've got 5+ years of experience in a customer or member relationship role, and a great knack for event planning and delivery.

You have previously built strong partnerships across multiple committees and have strong committee administration experience.
Managing projects simultaneously is second nature to you.
You have an ability to influence and can connect strategy to outcomes.

You have excellent communication skills, both written and verbal, to enable you to craft compelling content for various internal and external platforms.

Time, budget, and sales management are your strengths, and you're proficient in major business packages like Zoom, Word, Excel, PowerPoint, Office 365, and SharePoint.

Plus, you're always ready to learn new technologies and systems.

You hold a tertiary qualification in a relevant discipline (e.g., Communications, Business Administration, Marketing) or have equivalent demonstrable work experience.

Bonus points if you have previous membership association and are familiar with HubSpot CRM.

Why AWA is the place for you:
At AWA, you'll be part of a diverse and supportive team that shares a common goal—inspiring positive change. We foster an open-minded, forward-thinking, and inclusive culture that values your unique perspective.

As an AWA team member, you'll enjoy a range of employee benefits, including:
Flexible work arrangements and a hybrid work environment that prioritise your work-life balance.
Time off in lieu to recharge and unwind.
A strong focus on your professional development, with mentorship opportunities to help you grow.
Wellbeing initiatives that prioritise your physical and mental health.
Birthday leave to celebrate your special day.
Salary packaging options that maximise your earnings.
Access to exclusive discounts from a wide range of retailers and entertainment providers.

Diversity, Equity, and Inclusion:


We are committed to building a team that represents a wide variety of backgrounds, perspectives, gender, skills, abilities and locations.

#J-18808-Ljbffr

  • Membership Engagement Manager

    1 week ago

    Brisbane, Queensland, Australia AuSAE Full time

    We are the AUSTRALIAN WATER ASSOCIATIONJoin our Passionate, Collaborative & Inclusive Team and Shape a Sustainable Water FuturePermanent part-time (4 dpw), Brisbane based, hybrid work environment, immediate start. Are you ready to make a real difference? We are the Australian Water Association (AWA), the country's largest water network, and we're on a...

  • Membership Engagement Manager

    1 week ago

    Brisbane, Queensland, Australia AuSAE Full time

    We are the AUSTRALIAN WATER ASSOCIATIONJoin our Passionate, Collaborative & Inclusive Team and Shape a Sustainable Water FuturePermanent part-time (4 dpw), Brisbane based, hybrid work environment, immediate start.Are you ready to make a real difference? We are the Australian Water Association (AWA) , the country's largest water network, and we're on a...

  • Customer Engagement Associate

    1 week ago

    Brisbane, Queensland, Australia Customer Engagement Centre Full time

    Customer Engagement Associate - Customer Engagement CentreLove Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.As the first point of contact for our national business, you will...

  • Membership Manager

    1 week ago

    Brisbane, Queensland, Australia Good Life Health Clubs Full time

    Job Description About Goodlife Health Clubs: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of...

  • Membership Manager

    1 week ago

    Brisbane, Queensland, Australia Fitness & Lifestyle Group Full time

    As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members...

  • Membership Officer, Qld

    1 week ago

    Brisbane, Queensland, Australia Philanthropy Australia Full time

    About the roleROLE: flexible workdays could be spread over a number of days, as agreed with manager)REPORTS TO: Director National Membership & Engagement (QLD & NT)KEY RELATIONSHIPS National Engagement Team Marketing & Communications Team Learning & Content Team Finance & Operations Team Philanthropy Australia stakeholders (Board, staff, members,...

  • Membership Coordinator

    1 week ago

    Brisbane, Queensland, Australia Optimum Consulting Group Full time

    Description:We are looking for current or recent university students to join a large Australian membership based organisation working with national and international retail clients. They are very focused around building relationships with clients and individuals in the community to promote and develop the working conditions of their members.(this is not a...

  • Membership Consultant

    1 week ago

    Brisbane, Queensland, Australia Flexhive Full time

    Do you enjoy the health and fitness industry? Do you love connecting people with fitness? If so, this role could be for you We are seeking a Membership Consultant for this Health and Fitness Organisation. You will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive...

  • Membership Officer

    1 week ago

    Brisbane, Queensland, Australia KBH Solutions Full time

    $54K - $55K plus Super Temp with a possibility of permanency CBDWe are looking for a membership Officer for a leading Non for Profit based in the city.This is a temp role with a possibility of going permanent.Based in the Brisbane CBD there is a great team culture, ongoing development, celebrate your birthday with an extra day offKey Responsibilities...

  • Membership Consultant

    1 week ago

    Brisbane, Queensland, Australia Martian Logic Full time

    Unlock Your Earning Potential & Career Progression as a Membership Consultant at Total Fusion ChermsideAre you driven by sales success and ready to revolutionise the fitness industry? Join us at Total Fusion Chermside and take your career to new heightsWhy Choose Total Fusion?Uncapped Earning Potential: Be rewarded for your hard work with competitive...

  • Membership Consultant

    1 week ago

    Brisbane, Queensland, Australia Martian Logic Full time

    Unlock Your Earning Potential & Career Progression as a Membership Consultant at Total Fusion ChermsideAre you driven by sales success and ready to revolutionise the fitness industry? Join us at Total Fusion Chermside and take your career to new heights Why Choose Total Fusion? Uncapped Earning Potential: Be rewarded for your hard work with competitive...

  • Membership Consultant

    1 week ago

    Brisbane, Queensland, Australia TotalFusion Australia Full time

    Unlock Your Earning Potential & Career Progression as a Membership Consultant at TotalFusion ChermsideAre you driven by sales success and ready to revolutionise the fitness industry? Join us at TotalFusion Chermside and take your career to new heightsWhy Choose TotalFusion?- Uncapped Earning Potential: Be rewarded for your hard work with competitive uncapped...

  • membership consultant

    1 week ago

    Brisbane, Queensland, Australia Martian Logic Full time

    Unlock Your Earning Potential & Career Progression as a Membership Consultant at TotalFusion ChermsideAre you driven by sales success and ready to revolutionise the fitness industry? Join us at TotalFusion Chermside and take your career to new heightsWhy Choose TotalFusion?Uncapped Earning Potential:Be rewarded for your hard work with competitive uncapped...

  • Membership Consultant

    1 week ago

    Brisbane, Queensland, Australia Martian Logic Full time

    Unlock Your Earning Potential & Career Progression as a Membership Consultant at Total Fusion ChermsideAre you driven by sales success and ready to revolutionise the fitness industry? Join us at Total Fusion Chermside and take your career to new heightsWhy Choose Total Fusion?Uncapped Earning Potential: Be rewarded for your hard work with competitive...

  • Membership Services Administrator

    1 week ago

    Brisbane, Queensland, Australia Medical Protection Society Full time

    Job Introduction We are looking for a confident communicator to join our small, friendly and passionate Membership team on a full time, fixed term basis until 31st July 2023.Our team is working in a hybrid way, which will typically see you working onsite 1-2 days per week in our modern office hub in Brisbane, and from home for the rest of the week.Main...

  • Membership Services Administrator

    1 week ago

    Brisbane, Queensland, Australia Medical Protection Society Full time

    Package Description Competitive salary Full time, fixed term contract until 31st July 202 Hybrid working (Brisbane office) Annual performance based bonus up to 10% 25 days Annual Leave plus national public holidays and additional State and Territory public holidays State and Territory holiday trading option 10.5% Superannuation contribution A range of...

  • Membership Services Representative

    1 week ago

    Brisbane, Queensland, Australia Zap Fitness 247 Full time

    Job Reference: FLG/ Posted on: 24Jul2023 Application Close Date:23-Aug-2023Zap Fitness 24/7 is Australia's fastest-growing, fully-owned 24-hour gym chain with world-class facilities in over 56 points of presence across Victoria, South Australia, and Tasmania We pride ourselves on making a difference in the lives of our members by helping them stay inspired...

  • Wellness Membership Consultant

    1 week ago

    Brisbane, Queensland, Australia Fitness Lifestyle International Full time

    Australia's Most Established Fitness, Wellness & Social Hub Complementary Platinum Membership Generous Earning PotentialCompany DescriptionOur client is Australia's most complete, and well-established fitness, wellness and social hub. A renowned fitness facility known for its luxurious amenities, exceptional service, and cutting-edge fitness and wellness...

  • Membership Sales Consultant

    1 week ago

    Brisbane, Queensland, Australia Fitness Lifestyle International Full time

    QLDs Ultimate Health & Wellness Destination Structured Training & Development & Career Progression FREE Gym & Group Fitness MembershipTotalFusion Morningside are currently searching for natural born relationship builder to join their tribe and help inspire their growing community to move differently every day.About TotalFusionAt TotalFusion, the mission is...

  • Membership Sales Consultant

    1 week ago

    Brisbane, Queensland, Australia Fitness Lifestyle International Full time

    QLDs Ultimate Health & Wellness Destination Structured Training & Development & Career Progression FREE Gym & Group Fitness MembershipTotalFusion Morningside are currently searching for natural born relationship builder to join their tribe and help inspire their growing community to move differently every day.About TotalFusionAt TotalFusion, the mission is...