Customer Services Consultant

2 weeks ago


Maroubra, New South Wales, Australia Bupa Full time

About Bupa Maroubra


Bupa Maroubra is a warm and inviting home, with a great staff culture, we encourage learning and provide support to all our employees, to help them provide the best care for our residents.


About the Role
As Customer Service Consultant, you will contribute to a customer-centric administrative experience within the Care Home.

Facilitating a great customer and employee experience within the Care Home, delivering excellence in all aspects of the internal and external customer journey and actively performing the duties across all three core focus areas as outlined below to ensure consistent provision of customer service:


  • Resident Placement
  • Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by coordinating the admissions, welcome and settling in process, ensuring the best possible customer experience
-
Employee Service

  • Support the Care home employee experience through rostering, recruitment activities, onboarding and induction of new starters, and managing employee leave.
-
Concierge

Skills and Experience

  • Certificate IV in Business Administration is desirable
  • Previous experience in rostering and the use of Kronos or payroll systems is desirable
  • Welldeveloped administrative skills.
  • Possesses good verbal and written communication skills.
  • Strong interpersonal skills and a customer service focus.
  • Possesses comprehensive computer knowledge (Microsoft Word and Microsoft Excel) or be required to use a computer on a regular basis.

How to Apply
Bupa Villages and Aged Care is a NDIS approved provider.

As part of the NDIS scheme, employees working within a NDIS facility, in a risk assessed role, must have a completed NDIS check.

This is part of compliance and needs to be completed prior to commencement - successful applicants will have this cost reimbursed upon commencement.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

  • Maroubra, New South Wales, Australia Plus Fitness Maroubra Full time

    Your role includes but is not limited to:Day to Day reception and administrative duties Answering phone calls Making outbound sales calls Selling memberships Responding to new and existing enquiries Booking in appointments and Personal Training Sessions Upkeeping the cleanliness and tidiness gym including putting away weights. Greeting members with a...


  • Maroubra, New South Wales, Australia Australia Post Full time

    Job no:Brand: Australia PostCategories: With our customersWork type: Permanent Part TimeState:NSWLocation: MaroubraWe're Australia Post. You might think you know us, but we're transformingWhen you join Australia Post, the chance to make an impact is yours. You'll join a welcoming bunch of people who care deeply about our purpose of connecting people. Every...


  • Maroubra, New South Wales, Australia Gough Recruitment Full time

    Friendly, social and outgoing team Amazing entry level role into the Real Estate IndustryWe are currently searching for our newest superstar in our ever growing Property Management Department. Our client has a phenomenal culture, fun and exciting team, fantastic office environment and great career and personal progression opportunities.We are seeking an...


  • Maroubra, New South Wales, Australia Ashdown People Full time

    Client Service Officer | 2 Month Contract | $38.85 P/H inc. Super$35 p/h + Super 2 Month Contract Maroubra About the Company Join this Government Agency and be a part of a team directly impacting the lives of over 800,000 individuals annually, with outreach to a further million through community-based programs. Their mission is to empower individuals,...


  • Maroubra, New South Wales, Australia Randwick City Council Full time

    Library Children Services - Project Officer Lionel Bowen Library / Margaret Martin Library / Malabar Library, Anzac Parade, Maroubra, New South Wales, Australia Req #296 Wednesday, 21 February 2024Closing Date: 6 March at 11:59PM AEST Status: Permanent Part-Time (10.5 hours per week)Salary: $76,733 to $84,409 per annum + 11% superannuation • Join an...


  • Maroubra, New South Wales, Australia Australian Unity Full time

    Are you passionate about hospitality and want to work with our residents, building relationships daily whilst assisting in preparing their meals.What's on Offer:We value our Residential Communities teams and the wonderful work they do.Our employees enjoy an enviable range of benefits, including the following:- $26.91 per hour base plus loading plus super-...


  • Maroubra, New South Wales, Australia Australian Unity Full time

    Are you passionate about hospitality and want to work with our residents, building relationships daily whilst assisting in preparing their meals. Join our modern and boutique Retirement Village in Maroubra in this unique Part Time role hosting our resident lunch, dinners and events.What's on Offer:We value our Residential Communities teams and the wonderful...


  • Maroubra, New South Wales, Australia For Health Group Full time

    Logic Health are growing rapidly, and with growth comes opportunity. As such, we are searching for an Occupational Health Assessor in Charlestown.The assessment-based role is based out of Charlestown Medical and Dental Centre with the primary focus on delivering our mission which is to provide employers with occupational health solutions that allow their...


  • Maroubra, New South Wales, Australia Asuria Full time

    Achieve your dreams by helping others achieve theirsWe support you to grow your careerWork for a fast-growing company that offers opportunity for growthWe have an exciting opportunity for Mentor in the Eastern Suburbs (Maroubra and Bondi Junction) area to find job seekers secure employment. As a result of exceptional growth, we are recruiting across multiple...


  • Maroubra, New South Wales, Australia Indigeco Pty Ltd Full time

    $31 per hour + super Maroubra Location 3 month contract with chance to extendThe Client:***This NSW Government department directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs.Their vision is to empower all people to live fulfilling lives and achieve their potential in inclusive...


  • Maroubra, New South Wales, Australia Randwick City Council Full time

    Closing Date:11:59pm AEST on 5 September 2023Status:Permanent Full-Time (35 hours per week)Salary:$81,211.85 to $89,344.27 per annum + 11% superannuation- Vibrant eastern suburb's location:- Create a sense of community:Work-life balanceFacilitate the efficient operation of the Technical Services department by assisting in the management of day-to-day...

  • Maintenance Officer

    2 weeks ago


    Maroubra, New South Wales, Australia Affordable Recruitment Services Pty Ltd Full time

    We are employing a casual Maintenance Officers (Handyperson) to complete general repairs, preventative and grounds maintenance tasks for a Residential Aged Care client located in Maroubra NSW.- $32.73p/h CasualPrimary duties include: General repairs (installing or repairing basic hardware, patching and painting) Some grounds work (pressure cleaning pathways,...

  • Maintenance Officer

    2 weeks ago


    Maroubra, New South Wales, Australia Affordable Recruitment Services Pty Ltd Full time

    We are employing casual Maintenance Officers (Handypersons) to complete general repairs, preventative and grounds maintenance tasks for a Residential Aged Care client located in the Maroubra Area NSW.This role would suit someone who has good all-round trade knowledge and skills, can do a bit of this and a bit of that and who has a can do attitude. Casual...


  • Maroubra, New South Wales, Australia ForHealth Group (Dayforce) Full time

    Medical Receptionist | Maroubra | Full TimeMaroubra Medical & Dental Centre, 806 – 812 Anzac Parade, Maroubra, New South Wales, Australia Req #2621 Friday, 15 March 2024About Us Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an...

  • Team Leader

    1 week ago


    Maroubra, New South Wales, Australia Breakthru Full time

    Salary Packaging: Up to $15,900 salary packaging per financial year- Benefits: Fitness Passport & HCF Private Health Insurance discounts- Extra Leave: 4 weeks annual leave + additional 5 days leave- Career growth:Genuine career opportunities- Work life balance:Flexible work arrangements- Salary:Competitive remuneration- Culture: Friendly and close-knit...


  • Maroubra, New South Wales, Australia Alexander Appointments Full time

    $31 per hour + Super | 35 hours per week NSW Government | Maroubra Location ASAP Start | 3month assignment, potential to extend- $31 per hour + Super | 35 hours per week:NSW State Government | Maroubra Location:- ASAP Start | Estimated 3-month temp assignment, potential to extend***About the ClientOur large NSW State Government client works with vulnerable...


  • Maroubra, New South Wales, Australia Alexander Appointments Full time

    $31 per hour + Super | 35hours per week NSW State Government | Maroubra Location ASAP Start | Estimated 3month assignment, potential to extend- $31 per hour + Super | 35hours per week:NSW State Government | Maroubra Location:- ASAP Start | Estimated 3-month assignment, potential to extend***About the ClientOur large NSW State Government client works with...

  • Practice Nurse

    2 weeks ago


    Maroubra, New South Wales, Australia ForHealth Group (Dayforce) Full time

    Practice Nurse | Maroubra | CasualMaroubra Medical & Dental Centre, 806 – 812 Anzac Parade, Maroubra, New South Wales, Australia Req #2712 Monday, 25 March 2024The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our...


  • Maroubra, New South Wales, Australia National Disability and Mental Health Services Full time

    Job description- Disability Support Workers needed URGENTLY in Manly, Northern Beaches (NSW) and surrounding suburbs, NSW (experienced Staff ONLY)_National Disability and Mental Health Services (NDMHS) is looking for experienced _Disability Support Workers _with good communication skills_._The company provides a wide range of services to individuals with a...

  • Cleaner (Casual)

    2 weeks ago


    Maroubra, New South Wales, Australia National Disability and Mental Health Services Full time

    Domestic Cleaners (Housekeeping) Required-Female Only in Maroubra-NSW-URGENTNational Disability and Mental Health Services (NDMHS) is urgently looking for Female Domestic Cleaners Urgently.NDMHS is a registered National Disability Insurance Scheme (NDIS) provider based in Sydney. We specialize in providing a wide range of disability and mental health...