Desk Side Support
2 weeks ago
We are seeking 5 full days deskside support (colocation) for our global client. Junior candidates are welcome to apply.
What you will be doing
- PC issue troubleshooting (by hotline/remote in) and inquiry
- Users mailbox issues troubleshooting
- Physically setup and install new PC/laptop/monitor/desk phone for users
- Install new PC software/company application/anti-virus for users
- Install/replace PC hardware for users (e.g. graphic card, RAM card)
- Install additional IT peripherals (e.g. printer/headset/webcam/docking)
- Update PC's operation system/software/anti-virus to latest version
- User desk cable re-organization and tidy up
- Work with client's IT team for requested tasks
- Mobile device and application basic installation and troubleshooting
What we would like to see from you
- Proactive attitude
- No experience is required to be successful in this role
- Good communication skills
Our agency guarantees that all applications made to our advertised positions are 100% confidential. Applicant resumes will not be passed onto a 3rd party without your prior consent.
This advert was posted by CRIS.
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