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Store Manager at Southland
3 months ago
We are committed to delivering exceptional customer service and maintaining the highest standards of excellence in our food and operations.
As we continue to expand, we are seeking a dedicated and experienced
Restaurant Manager to lead one of our vibrant locations.
Position Purpose:
As a Restaurant Manager at Roll'd, you will be responsible for leading and managing all aspects of the restaurant's operations.
You will play a pivotal role in ensuring the restaurant's success by fostering a positive work environment, optimizing efficiency, and maintaining a high level of customer satisfaction.
Key Responsibilities:
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Leadership: Lead and inspire a team of employees, setting clear expectations and providing guidance to ensure they deliver exceptional service and follow Roll'd's standards.
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Operations Management: Manage daily operations, including food preparation, cleanliness, inventory management, and compliance with health and safety regulations.
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Customer Service: Ensure every customer has an outstanding experience by maintaining high standards of service quality, resolving customer issues, and soliciting feedback for continuous improvement.
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Financial Management: Manage budgets, control costs, and maximize profitability by monitoring expenses and revenue, as well as implementing cost-effective strategies.
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Team Development: Recruit, train, and develop team members to excel in their roles, fostering a positive work culture and professional growth.
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Quality Control: Ensure that food quality and presentation meet Roll'd's standards through regular inspections and coaching.
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Inventory Management: Maintain accurate inventory levels, order supplies as needed, and minimize waste.
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Marketing and Promotion: Collaborate with the marketing team to execute promotional campaigns and initiatives to drive customer traffic and sales.
Qualifications:
- Previous experience in fastfood or restaurant management is preferred.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Financial acumen and the ability to manage budgets effectively.
- Problemsolving and decisionmaking skills.
- Food safety and health regulations knowledge.
- Availability to work flexible hours, including evenings and weekends.
Benefits:
- Competitive salary
- Performancebased bonuses
- Opportunities for career growth within a rapidly expanding company
- A positive and collaborative work environment
How to Apply:
Roll'd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types:
Full-time, Part-time, Permanent
Benefits:
- Employee discount
- Employee mentoring program
- Professional development assistance
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Rotating roster
Experience:
- Store management: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location:
In person