Logistics Manager

2 weeks ago

Sydney, New South Wales, Australia PARTALE Full time
Honoured to be rated as #2 Best Places To Work - AFR Boss Awards 2023 (Manufacturing and Consumer Goods)

About Us

Armadillo is a truly sustainable company - for the good of the world we live in and all who journey with us.

Our rugs lie lightly on this earth.

Founded in 2009 we are an Australian born company, with showrooms in Sydney, Melbourne, Brisbane, Los Angeles, New York, and San Francisco.

Our rugs are handcrafted by artisans in India and Nepal, Turkey using natural materials and energy-efficient processes, designed to counteract today's throwaway culture and stand the test of time.

As a certified B Corp, we hold ourselves to the highest standards of sustainability, social responsibility and transparency.
To us, giving back is the only way forward.

We donate 10% of net profits from each rug sold to The Armadillo Foundation, the philanthropic arm of our business, which is dedicated to improving lives in underprivileged communities through education, health care and environmental initiatives.

About the Opportunity
We have an exciting opportunity in a newly created role for an experienced Logistics Manager to join our team. Reporting to our Director of Finance and Operations, this role will be responsible for developing and delivering logistic strategies.

This role would best suit someone with a solutions focused mindset, and a keen curiosity in identifying and implementing process efficiencies, optimal transportation modes and cost-effective routes.

Not only do you have the know-how and expertise, but you enjoy collaborating with our teams and external stakeholders to identify gaps and improvements, and holistically understand our pride in delivering a flawless customer experience.


  • Manage and coordinate all inbound and outbound logistics operations including document processing, tracking and 3PL warehouse communications.
  • Monitor product import and export processes
  • Manage all outbound domestic dispatch and exports with high attention to using the most appropriate delivery partner balancing customer experience, route and cost.
  • Manage contractual agreements and relationships with external providers (3PL and Logistic Providers)and monitoring of KPIs
  • Collaborate with our sales team and external partners to ensure customer satisfaction.
  • Management of the Work closely with the Customer Service area Consultant to identify claim and delivery issues and improvements.
  • Manage document processing, tracking and 3PL warehouse communications.
  • Working with our 3PL to ensure stock accuracy and timely stock counts
  • Ensure compliance with regulatory and legal requirements related to imports and exports. and WHS.
  • Participating in and attending events and training, including off site, where required.
About You

  • Relevant qualification in Logistics, Supply Chain or similar.
  • Possess a minimum of 5 years work experience in a logistics, supply chain or relevant role.
  • Proven ability in project and change management, and you are agile in navigating system and process changes successfully.
  • Proven ability in a handson role with a SME or business environment during growth stage.
  • Confident and experienced in shipping, 3PL stakeholder management and imports/exports.
  • You have enjoyed previously managing a small team and are passionate about supporting, leading and mentoring team members.
  • You acquire a curious, problemsolving mindset and firstclass attention to detail
  • Experienced and skilled in Advanced MS Excel and MS Office. SharePoint experience is welcomed.
  • Uphold the company values of Commitment, Respect, Integrity, Synergy and Passion


Our people have made Armadillo the brand it is today and as such, we have created a supportive and stimulating environment that nurtures the personal and professional growth of employees at all levels.

We embrace fair workplace practices, equal employment opportunity, cultural diversity, and health and wellbeing.

We also proudly offer our employees:

  • An Employee Assistance Program
  • An annual career development fund
  • A health & wellbeing allowance
  • Additional leave days for community volunteering
  • Generous staff discounts

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