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Aps4 Case Management Support
2 weeks ago
Job description:
We are seeking experienced Case Management Support Officers to join the Administrative Appeals Branch within a Federal Government Agency based in Brisbane CBD.
Roles are currently available at the APS4 equivalent level.Our client is offering a 12 month initial assignment; paying $ super.
The Role
Responsibilities
***Working closely with the Case Manager to;
- Research and draft responses for complaints, ministerial and other documents
- Receiving and registering ATT matters
- Analysing and assessing AAT Application received by the department
- Preparing and filing tribunal documents within strict time frames
- Assessing and responding to risk for processes
- Organising assessment to support the decisionmaking processes for case managers.
About You
- Previous experience within a similar role; experience in government field is preferable but not essential
- Demonstrate the ability to deliver outcomes and manage workloads to meet timeframes
- Demonstrate the ability to make sound judgements and develop options to solve problems
- Strong communication and relationship skills including;
- Ability to prepare documents, such as those that explain a position under legislation
- Ability to listen and communicate clearly and effectively
To Apply
As this role is within the Federal Government, applicants are required to hold Australian Citizenship.
If you are interested in this role, please APPLY NOW For any questions please call
Note:
You may be required to provide evidence of your COVID-19 vaccination status.
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