Client Service Associate

2 weeks ago

Sydney, New South Wales, Australia Macquarie Full time

Join our Macquarie Asset Management Client Services team and be a part of a highly regarded and successful team in delivering excellent client services to our investors.

At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.

What role will you play?

You will be responsible for managing external and internal client relationships, dealing with a range of queries relating to our managed funds and active ETFs across a range of asset classes and specialist investments whilst focusing on continuous improvement. Your remit will include oversight of different asset classes and specialist investment products, trade confirmations (flows and share selection) and dispute resolution.

What you offer

  • 1-2 years' experience in a similar role and interest in asset management.
  • Passion for client service and a passion to deliver on client needs
  • Excellent written and verbal communication skills
  • Strong problem-solving skills and effective time management and organisational skills.
  • Enjoy working with a range of stakeholders and a willingness to learn

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:

  • Hybrid and flexible working arrangements
  • Wellbeing and service bonus leave
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
  • Paid volunteer leave and donation matching
  • Range of benefits to support your physical, psychological and financial wellbeing

About Macquarie Asset Management

In Macquarie Asset Management, you will join a global asset manager that aims to deliver positive impact for everyone. Join a team that is trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.

Our commitment to Diversity, Equity and Inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

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