Assessing Manager

2 weeks ago


Adelaide, South Australia Tasmania Full time

Assessing Manager – South Australia or Tasmania

  • Lead a team of Home Claims Assessors
  • Permanent role
  • Hybrid work location - WFH, On Road with the team & Office (South Australia or Tasmania location)

The Role:

This role involves leading a team of approximately 10 Internal Home Claims Assessors in Tasmania & South Australia. Responsible for ensuring the Assessing team provides a top-quality Claims experience for our internal claims team, business partners and customers.

What you'll do:

  • Build a high performing culture and inclusive workplace.
  • Drive your teams to meet business targets and goals.
  • Provide guidance, support and leadership through various channels (virtual, on road & in-office).
  • Regularly review and communicate business practices to maintain national consistency and process standards.
  • Collaborate with peers and stakeholders to optimize Home Claims performance and utilize your teams effectively.
  • Drive continuous improvement initiatives aligned with our Assessing & Repair Strategy.

What you'll bring:

  • Hands-on people leadership experience
  • Knowledge of Home Insurance / Property Claims
  • Full unrestricted driver's license

Suncorp Group aims to make a positive impact on people and communities. The Claims teams play a key role in achieving this by supporting customers during challenging times and helping them recover. This requires individuals who are empathetic, able to simplify insurance processes for customers, and take pride in making a real difference every day.

If you are up for this challenge and are located in South Australia or Tasmania, we encourage you to apply online today.

Suncorp fosters inclusion by creating an environment where everyone is valued, respected, and can contribute authentically.


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