Guest Service Host

2 weeks ago

Ballarat, Victoria, Australia NRMA Parks and Resorts Full time

Company Description

With properties in some of Australia's most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style - from campsites to luxury resorts.

From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.


Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic.

Because creating unforgettable holidays is not just our job - it's in our nature.

  • Create an impact with lasting impressions on our guests in this handson guest facing role.
  • Work, play and find your balance in a workplace where every day is a holiday.
  • Find your balance with flexible part time work hours
NRMA Ballarat Holiday Park is a holiday oasis, with modern comforts and great facilities in a central location.

What you'll do:

This is a Permanent Part Time position with around 25 hours minimum a week.

You will need to have good availability, between the hours of 8am - 6pm, 7 days a week including public and school holidays.

You will wow our guests with your welcoming smile, bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checked-in and checked-out.

You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services.


What you'll bring:

-
Outstanding customer service skills
-
Well presented,
friendly and
welcoming:


  • Passionate about everything you do with a drive to be the best you
-
Team-oriented:

-
Great problem-solving skills and the ability to multitask, supporting your team and guests
-
Reception/Front Office/Administration/Sales Agent/Customer Service preferred - hospitality industry will be highly regarded

  • Park Management system experience (Newbook and/or RMS preferred but not necessary)

What's in it for you?
At Parks & Resorts it's not just about discounts (although you do get these too).

We know everyone leads a life and regardless of what stage you are at, we have something to suit you all.


  • Travel discounts on SIXT car rental, cruises, and accommodation at our awardwinning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • My Thanks reward and recognition program
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000
  • Grow, progress or relocate with us and move around the country to one of our many other parks or resorts.

Know you belong:


At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.

We welcome people from all walks of life and embrace unique perspectives.

  • Guest Service Host

    2 weeks ago

    Ballarat, Victoria, Australia The NRMA Full time

    Job Description Create an impact with lasting impressions on our guests in this hands-on guest facing role. Work, play and find your balance in a workplace where every day is a holiday. Find your balance with flexible part time work hours NRMA Ballarat Holiday Park is a holiday oasis, with modern comforts and great facilities in a central location. ...

  • Guest Service Host

    2 weeks ago

    Ballarat, Victoria, Australia NRMA Parks and Resorts Full time

    Job DescriptionCreate an impact with lasting impressions on our guests in this hands-on guest facing role.Work, play and find your balance in a workplace where every day is a holiday.Find your balance with flexible part time work hoursNRMA Ballarat Holiday Park is a holiday oasis, with modern comforts and great facilities in a central location. What you'll...

  • Grounds and Maintenance Host

    2 weeks ago

    Ballarat, Victoria, Australia NRMA Parks and Resorts Full time

    Company DescriptionNRMA Parks and Resorts are an industry leader in the dynamic Holiday Park sector, offering a wide range of services and currently either owning or managing 55 properties in iconic tourism locations around Australia. We are a wholly-owned entity of the NRMA, Australia's largest member-owned organisation with over 100 years of operations in...

  • Service Advisor

    2 weeks ago

    Ballarat, Victoria, Australia Power House Recruitment Full time

    Market Leading Salary $100-$120K OTE Employee discounts on vehicle purchasing Genuine fiveday week with no Saturday tradingOne of Melbourne's largest privately-owned Dealership Groups are currently seeking a driven _Service Advisor_ who strives to be a part of an industry leading team in the service sector at their_ Ballarat location_.Are you a technician...

  • Service Advisor

    2 weeks ago

    Ballarat, Victoria, Australia Power House Recruitment Full time

    $50 - $60K base plus super plus commissions plus car allowance ($100-$120 OTE) Genuine fiveday week with no Saturday trading Employee discounts on vehicle purchasingOne of Melbourne's largest privately-owned Dealership Groups are currently seeking a driven _Service Advisor_ who strives to be a part of an industry leading team in the service sector at their_...

  • Service Advisor

    2 weeks ago

    Ballarat, Victoria, Australia Power House Recruitment Full time

    Ballarat, Melbourne, Full Time, Service AdvisorOne of Melbourne's largest privately-owned Dealership Groups are currently seeking a driven_Service Advisor_ who strives to be a part of an industry leading team in the service sector at their_Ballarat location_.This exciting role involves: Facetoface contact with service guests as they drop off and pick up...

  • Team Members

    2 weeks ago

    Ballarat, Victoria, Australia Timezone Full time

    Team Members - Timezone Ballarat Timezone Ballarat, 2 Bridge Street, Ballarat, Victoria, Australia Req #569 Friday, 10 May 2024BRAND NEW VENUE OPENING Who are we?Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN Timezone is proudly a part of The Entertainment and Education...

  • Casual Receptionist/customer Service Rep

    2 weeks ago

    Ballarat, Victoria, Australia Derrimut 247 Gym Full time

    The OrganisationDerrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere, and we are a one stop shop for everything fitness We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies only...

  • Front Office Attendant

    2 weeks ago

    Ballarat, Victoria, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest experiences? Take a career road trip with us, based at our NRMA Ballarat Holiday Park, where everyday is a holidayThe Role:You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming smile,...

  • Bar and Wait Staff

    2 weeks ago

    Ballarat, Victoria, Australia Hop Temple Full time

    Hop TempleHop Temple is Ballarat's favourite venue to enjoy Blues, Brews and BBQ's. With 18 rotating taps, over 200 tins and access to exclusive, limited release beers from Australia's best craft breweries, Hop Temple is a beer lovers dream.The bar menu is inspired by seasonal ingredients sourced from the lush Victorian countryside and evolves, with an...

  • Food and Beverage Attendant

    2 weeks ago

    Ballarat, Victoria, Australia Squires Loft Ballarat Steakhouse Full time

    Job Summary:We are seeking a motivated and customer-focused individual to join our team as a Food & Beverage Attendant. In this role, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is enjoyable and memorable. As a vital member of our team, you will contribute to maintaining high standards of food and...

  • Food and Beverage Attendant

    2 weeks ago

    Ballarat, Victoria, Australia Squires Loft Ballarat Steakhouse Full time

    Job Summary:We are seeking a motivated and customer-focused individual to join our team as a Food & Beverage Attendant. In this role, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is enjoyable and memorable. As a vital member of our team, you will contribute to maintaining high standards of food and...

  • HR Business Partner, Ardc

    2 weeks ago

    Ballarat, Victoria, Australia Federation University Australia Full time

    Develop and lead a fit for purpose HR function for the Australian Research Data Commons (ARDC). Centre for eResearch and Digital Innovation Mt Helen Campus Fulltime, fixedterm appointment until June 202 HEW 9 $123,479 p.a. plus up to 17% superannuatioPosition closing date: 18/02/2024Ranked number one university in Australia for First Generation Student...

  • Food and Beverage Attendant

    2 weeks ago

    Ballarat, Victoria, Australia Squires Loft Ballarat Steakhouse Full time

    Join Our Squires Loft FamilyAbout Us:At Squires Loft Ballarat, we're more than a restaurant; we're a dedicated family of hospitality professionals driven by a deep passion for creating exceptional dining experiences. Renowned as the 'Steak Specialists,' our legendary ribs and unique flavour profiles are the hallmarks of our brand, captivating our guests and...

  • Venue & Experience Manager

    2 weeks ago

    Ballarat, Victoria, Australia Open Pantry Consulting Full time

    Adept in the Australian drinks and cocktail landscape. Develop and maintain training programs, elevating service standards Create and implement strategies for sales growth and operational efficiency.About Itinerant Spirits: Are you currently living in a big city and wanting a better quality of life? Do you love cocktail, spirit and hospitality culture? This...

  • Hall Keepers

    2 weeks ago

    Ballarat, Victoria, Australia City of Ballarat Full time

    Casual roles***: - Hourly rate $40.17 (including 25% casual loading) plus statutory superannuation:- Have you ever thought of working in a picturesque and evolving regional historical Victorian city?***About the City of BallaratCity of Ballarat is one of the largest regional cities in Australia, located with easy access toMelbourne, Geelong, and Bendigo.The...

  • Usher

    2 weeks ago

    Ballarat, Victoria, Australia EVERREN PTY LTD Full time

    Everren MelbourneHiring Candlelight Concert Ushers (Contractor)Are you passionate about music, live performances, and creating unforgettable experiences? We're looking for enthusiastic individuals to join our team as Candlelight concert Ushers As a vital part of our event staff, you'll play a key role in ensuring our audience enjoys a seamless and enjoyable...

  • Head of Hospitality, Rooms

    2 weeks ago

    Ballarat, Victoria, Australia Manhattan Group Full time

    Exceptional Opportunity: Head of Hospitality, Rooms & EventsWe are seeking an accomplished and dynamic individual to assume the pivotal role of Head of Hospitality, Rooms & Events for a boutique-style operation spanning the picturesque Macedon Ranges and another in the Wangaratta regions. This unique establishment boasts distinctive accommodations, exquisite...

  • Restaurant and Bar Manager

    2 weeks ago

    Ballarat Central, Victoria, Australia Frontline Recruitment Full time

    Work with a Management team who will invest in you Incredible pathway and options to further your career This is your chance to further your career with the right group About The Client Our client is a prestigious hotel nestled in the heart of Ballarat, offering unparalleled comfort and luxury to its guests. With a rich history and a commitment to...

  • Restaurant and Bar Manager

    2 weeks ago

    Ballarat Central, Victoria, Australia Frontline Recruitment Full time

    Go to work with a smile on your face everyday Join an inclusive & supportive team of teachers within a wonderful community Be supported & Encouraged to Grow your Career About The Client Our client is a prestigious hotel nestled in the heart of Ballarat, offering unparalleled comfort and luxury to its guests. With a rich history and a commitment to...