Telecommunications Technician
2 weeks ago
- Opportunities for career progression
- Access to a great selection of benefits
This opportunity
The
Telecommunication Technician position is responsible for installing, maintaining, and troubleshooting a range of telecommunication services supplied to residential (consumer) and corporate (business) customers.
This position operates in a dynamic environment and may occasionally require work outside of ordinary hours to meet customer needs.
This role requires travel to customers' homes/properties, workplaces occupied by business customers and sites such as Telstra exchanges where TPG house its equipment.
Responsibilities
We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.
- Perform onsite installation and maintenance of equipment and components (eg, wiring, cabling, telecommunication instruments, modems & routers). Installation of jumpers from Telstra to customer pairs at the Telstra MDF. Configuration of TPG and customer routers.
- Comprehensively carry out line testing to determine the source of a fault and report findings to TPG's engineering department.
- Be prepared and complete all assigned work orders as scheduled and service urgent jobs requested by the CTG Scheduling Team and Team Leaders.
- Effectively prioritise and consistently complete daily tasks in accordance with standard procedures.
Knowledge and experience
- Certificate IV in Telecommunications Engineering Technology
- Certificate III in Telecommunications Technology
- Certificate III in Telecommunications Cabling and Customer Premises Equipment
- Certificate IV in Telecommunications Access Planning
- ACMA Cabling License is required
- 25 years Telecommunications industry experience or other related work experience
- Communications wiring standards and installations principles
- Telecommunications switching and common control systems
- Codes, regulations, and standards related to wiring and electrical work
- Diagnostics and fault troubleshooting
- Ability to meet physical requirements of the role such as standing, bending, and lifting for duration of the shift
Benefits and perks
- Flexible hybrid way of working (from home and office)
- Access to a free mobile plan
- Access to a free NBN 100 plan
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
Our TPG Telecom Spirit
We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs.
You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together.
We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.Bolder and better together
#LI-Hybrid #LI-JG1
We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.
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