Metering & Servicing Dispatcher

2 weeks ago

Mornington, Australia Zinfra Full time
Save the commute and work locally from the Mornington Peninsula and Southern suburbs

  • Start early/Finish early hours (7:30am 3:30pm work day)
  • Hybrid Working from office and home roster available
Zinfra partners with companies across the utility and infrastructure sectors to deliver maintenance, operations, engineering, and construction services.

For our partners our work is crucial to maintaining the safety and reliability of their electricity and gas transmission and distribution assets.


About the role:

We are seeking a Dispatcher who will provide world class dispatching of planned, on demand field works and service.


Working with a broad stakeholder group you will plan and schedule the most cost-effective use of our field crews maximising productivity, safety, and quality, whilst maintaining customer satisfaction and data integrity.


Your responsibilities will include:

  • Complete daily planning and scheduling for all high transactional work (including vehicle, equipment, traffic management and building inspections)
  • Ensure field crews and contractors are available in nominated operating boundaries to meet program requirements
  • Consult with Supervisors and other Dispatchers as a team to provide an efficient dispatch of works to available field resources.
  • Regularly engage with the Technical Support Manager regarding productivity targets ensuring customer commitments are met in accordance with all scheduled response requirements.
  • Continuously review all system processes/procedures to ensure most effective and efficient operating practices are being utilised.
  • Optimise the utilisation of all relevant field crews, and contractors

About you:

You will be highly organised and able to maintain relationships with a diverse stakeholder group both internally and externally.

We will be looking in your resume for:

  • Experience working with high volumes, reactive programs of work.
  • A high level of computer literacy, e.g. Microsoft Suite (Outlook, Excel), SalesForce and planning/scheduling platforms
  • Experience working in administrative support for project delivery teams

Recruitment Process:


During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check.

When you join Zinfra, you become part of our diverse, inclusive and passionate team.

We are a team that celebrates International Women's Day, NAIDOC Week, International Day of People with Disabilities, and many other days that matter to our people.

Come join us


At Zinfra, _we are focussed on allowing our people to reach their potential_, be their true selves and enjoy working in an inclusive environment.

With a focus on our employees' wellbeing, equal opportunities, and policies to empower a fully diverse and fulfilled workforce, we pride ourselves on meeting our employee's expectations.


Our people are our greatest asset so having various flexible working options, remote working, paid parental leave and leave purchase plans amongst many other benefits is a key foundation to our success.

We are passionate about what we do, and we are proud of who we are.

**Diversity and Inclusion

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