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Restaurant Supervisor

3 months ago

Richmond, Australia Ostēr Full time
Ostēr

Your role will include but won't be limited to:

  • Coaching and training staff for the required roles,
  • Supervise preparation of the rooms prior to restaurant opening or service start,
  • Manage and optimize team performance during service,
  • Ensure cleanliness and tidiness of the dining area,
  • Ensure food and drinks are delivered to customer on time following set standards,
  • Communicate with kitchen staff to ensure fluidity of customer experience,
  • Make sure the restaurant complies with regulations (hygiene, liquor, safety...),
  • Ensure closing of the restaurant is made in a clean and orderly manner,
  • Monitor and report to management team regarding successes and misachievements on a weekly basis.
  • At least 3 years experience in a similar position in the hospitality and customer service industry,
  • A truly customer focused attitude and desire to provide our clientele with the best experience possible,
  • Experience managing a team of waiters and F&B attendants in a fastpaced environment,
  • Knowledge and experience with food health and liquor safety management,
  • Function or highend service experience will be viewed favourably,
  • Experience with, or a desire to, coach and develop others,
  • Great work ethic and ability to work positively in a team environment

What we offer:

  • Be surrounded by professionals and innovative people in the hospitality industry,
  • Fast growing business with a young and dynamic team.