Senior IT Systems Analyst

2 weeks ago


Sydney, New South Wales, Australia DHL Full time

About us

When you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.

We are the world's leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience.

At DHL Supply Chain (DSC) Australia there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you'll have the tools and training you need to grow and succeed.

DHL Supply Chain Australia is a Great Place To Work certified.

Are you looking for an exciting career opportunity in IT? We are currently seeking skilled IT Professional to join our team. As a Senior member of the team, you will be part of a dedicated team working on a specific portfolio. Your primary focus will be on building and maintaining strong relationships with our business partners and driving improvements with both internal and external stakeholders.

In this role you will:

  • Collaborate with business partners to understand complex requirements and translate them into IT solution deliverables, with specific emphasis on Transport functions/processes.
  • Lead the design, configuration, testing, and implementation of solutions within agreed timeframes and budgets, working alongside a team of analysts.
  • Proactively support and resolve IT problems and incidents impacting the portfolio, with a focus on preventing future occurrences.
  • Play a key role in shaping the strategic direction of our IT solutions, ensuring alignment with regional and global directives.
  • Take accountability for IT account management functions, effectively managing IT resources and fostering positive relationships with internal and external stakeholders.

You're Likely a Match If You Have:

  • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical IT solutions that deliver value.
  • Solid operational and technical understanding of the end to end supply chain process, with a focus on transport
  • Excellent communication and interpersonal skills to build and maintain relationships with business partners and stakeholders.
  • Excellent personal presentation and strong written & verbal communication skills
  • Ability to work collaboratively within a team, delivering results within agreed timeframes.
  • Experience in complex SQL query writing – (experience with visualisation tools such as PowerBI will be high regarded)
  • 5+ years in proven experience in designing, configuring, testing, and implementing IT solutions – (experience in implementing TMS solutions will be highly regarded)
  • 5+ years systems integration design, configuration, testing and/or support


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