![Susquehanna International Group, LLP (SIG)](https://assets.phenompeople.com/CareerConnectResources/pp/SUSQA004Y/images/job_logo_config-1604061500022.png)
IT Support Team Lead
1 week ago
An opportunity exists for an IT Support Team Lead to join the Infrastructure Services team in Sydney with significant experience in people management and leading teams. In this role, you will manage highly complex levels of escalated problems, involving a broad range of technical issues. You will ensure you understand end user needs and challenges in crisis, with the objective of resolving the crisis, helping to drive desired end user outcomes.
In addition to technical depth, the IT Support Team Lead is expected to have solid domain knowledge, intense curiosity, and a demonstrated ability to make progressive and thoughtful strategic proposals and influence senior decision makers in a rapidly changing environment. In this role, you will oversee crisis situations, determine systemic issues and report to the stakeholders. The Team Lead will lead by example and will set the tone by creating an appropriate sense of urgency and following through on promises. You will assess and understand business impact, create an action plan and assign specific owners to ensure clear accountability and deadlines.What you can expect from us:
Real Impact: By integrating sophisticated coding techniques with innovative engineering ideas, we design and optimize systems that can process massive amounts of data while still ensuring high performance and stability. You'll see how your contributions towards developing and supporting leading-edge hardware and software technologies make a firm-wide impact that makes us all smarter, faster, and better.
Collaboration: You will partner closely with our Infrastructure, Project Management and Strategy Developer Teams to deliver and manage scalable and highly performant systems to support trading in the region and globally.
Growth: For many of our roles, we don't expect you to have prior industry experience in proprietary trading or financial services to succeed at Susquehanna International Group. We're looking for people who are naturally curious, relentless problem solvers, and have the desire to continuously innovate, learn, and grow.
Benefits: SIG offers a wide array of competitive employee perks & benefits.
What we're looking for- 10+ years' experience in supporting office technologies with at least 3 years of experience in leading an IT Support Team in a large global organisation
- Excellent organisational, leadership, decision making and communication skills
- Outcome oriented, self-driven, with the ability to plan forward
- Crafting a consultative approach to developing the team's needs and goals
- Strong ability to motivate people and be a trusted team player
- Experience in mentoring junior staff members and developing teams
- Evaluate the current processes and work towards continuous process improvement
- Implement the global processes in APAC according to company standards
- Responsible for local end-user Infrastructure (Desktops, Phones, VC, Network etc)
- Great troubleshooting ability and logical thinking
- Knowledge of the following technologies:
o Microsoft Windows (7 & 10)
o Microsoft Active Directory
o DNS, DHCP, SCCM
o MS Office Suites - Basic understanding of networking concepts (routing/VLAN's/Firewalls/etc.)
- Experience with Data Centre environments (racking and cabling) is an advantage
- Some experience with networking, trading room environments and trading applications (Bloomberg, etc) would be an advantage.
- Participate in our APAC office rotational hours within the team
- Prior experience in supporting follow the sun model
Equal Opportunity Statement
We encourage applications from candidates from all backgrounds, and we welcome requests for reasonable adjustments during the recruitment process to ensure that you can best demonstrate your abilities.
About SIG
SIG is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. We have incorporated this approach into our culture, where you will find relentless problem solvers within each of our core disciplines: Trading, Technology, and Quantitative Research. From offices around the world, our employees collaborate to make optimal decisions and are driven by the desire to achieve winning results together.
What we do
We are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialised, allowing for a deep understanding of unique drivers of each asset class.
SIG does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement will become the property of SIG and no fee will be paid.
-
Talent Acquisition Team Lead
1 week ago
Sydney, New South Wales, Australia Brennan IT Full timeWhy work for Brennan?At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business.Brennan IT...
-
Service Desk Team Lead
1 week ago
Sydney, New South Wales, Australia Brennan IT Full timeBrennan ITWe are a national company with a reputation for delivering technical excellence and high-quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for the past 10 years in a row.Benefits of working at Brennan IT:An awesome team of people to work with Flexible working arrangements Opportunity to...
-
Devsecops Lead
1 week ago
Sydney, New South Wales, Australia Latitude IT Full timeOpportunity to lead and shape the organization's security strategy A supportive and inclusive culture that encourages career & personal growth Competitive salary and comprehensive benefits packageDevSecOps LeadWe are looking for anDevSecOps Lead to join the team As a DevSecOps Lead, you will have the opportunity to shape and lead the development and...
-
IT Support Team Lead
1 week ago
Sydney, New South Wales, Australia eFinancialCareers Ltd. Full timeIT Support Team Lead Susquehanna International Group, LLP Sydney, Australia IT Support Team Lead Susquehanna International Group, LLP Sydney, Australia Posted 2 days ago Contract Competitive OverviewAn opportunity exists for an IT Support Team Lead to join the Infrastructure Services team in Sydney with significant experience in people management and...
-
IT Support Team Lead
1 week ago
Sydney, New South Wales, Australia SIG Full timeOverview An opportunity exists for an IT Support Team Lead to join the Infrastructure Services team in Sydney with significant experience in people management and leading teams. In this role, you will manage highly complex levels of escalated problems, involving a broad range of technical issues. You will ensure you understand end user needs and...
-
Electrical Leading Hand
1 week ago
Sydney, New South Wales, Australia Lead Group Consultancy Full time$50-$60 per hour Grow your team with the ever growing business Overtime availableThis position offers a competitive salary, opportunities for career progression, and the chance to work in a fast paced environment.Responsibilities: Lead and supervise electrical fitout projects in commercial and school environments. Coordinate with project managers,...
-
Dynamics Practice Lead
1 week ago
Sydney, New South Wales, Australia Brennan IT Full timeWhy work for Brennan?***At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business.Brennan...
-
Data & Ai Practice Lead
1 week ago
Sydney, New South Wales, Australia Brennan IT Full timeWhy work for Brennan?***At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business.Brennan...
-
Customer Support Team Lead
1 week ago
Sydney, New South Wales, Australia Brighte Full timeCustomer Support Team LeadAbout BrighteOur mission is the make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the year in 2020 as...
-
Test Lead
1 week ago
Sydney, New South Wales, Australia Zone IT Solutions Full timeWe are looking for Test Lead.RequirementsExperience:Develop the test strategy and plan to ensure the correct methodology and procedure is in place to support the testing deliverable for FIT. 8+ years of experience in Testing especially with Telecom Domain. Good hands-on experience with Amdocs CRM and Billing module Identify and manage testing resources...
-
Desktop Support Team Lead
1 week ago
Sydney, New South Wales, Australia Datacom Full timeOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to...
-
Application Support Analyst
1 week ago
Sydney, New South Wales, Australia Latitude IT Full timeExcellent Application Support Team in Sydney Leverage your tech skills in Networking & SQL Fantastic opportunity to levelup your app support careerOur client is seeking an Application Support Analyst to join their growing support team due to a promotion. You will work in an extremely collaborative environment with exciting opportunities to get involved and...
-
Sales Support Administrator
3 days ago
Sydney, New South Wales, Australia Direct IT Full timeDirect IT is the leading IT Demand Generation Specialist across APACOur offering includes:intent targeting, ABM activation, lead generation, inbound and outbound marketing, event support, and outsourced sales. Due to a recent promotion, We are seeking a bright and team-oriented Sales Support Administrator to partner with our account management team. Together...
-
Customer Support Team Lead
1 week ago
Sydney, New South Wales, Australia Miro Full timeAbout the Team:The Miro Support Team is a vital function of Miro. What's so special about us?We act as the bridge between our product and our users. By helping them every day, we gain valuable insights and push new ideas to shape Miro's ever-changing product roadmap.Our mission is to provide the highest quality of customer service with a sense of empathy and...
-
Application Support Team Lead
1 week ago
Sydney, New South Wales, Australia NSW Government -NSW Electoral Commission Full time_1._ _State of the art office with __2._ _Flexible hybrid working arrangements__ About the Role_The Application Support Team Lead is responsible for leading a team of Application Administrators, other support staff and providing technical and operational support to the business by enhancing and maintaining the business systems. The position also provides...
-
Application Support Team Lead
1 week ago
Sydney, New South Wales, Australia NSW Government -NSW Electoral Commission Full time_State of the art office with _- _Flexible hybrid working arrangements__About the Role_The Application Support Team Lead is responsible for leading a team of Application Administrators and other support staff and providing technical and operational support to the business by enhancing and maintaining the business systems. The position also provides project...
-
Safety Lead
1 week ago
Sydney, New South Wales, Australia Support Services - InfraBuild Full timeAbout the role:The Safety Lead plays a crucial part in coaching, mentoring, and supporting the national ARC business to cultivate a robust and engaged Health and Safety function. The primary objective is to lead and drive the ARC integrated safety business model nationally, delivering key safety processes, nurturing a proactive and interdependent safety...
-
Development Lead
1 week ago
Sydney, New South Wales, Australia Zone IT Solutions Full timeAt Zone IT we are working with industry leaders to provide quality consulting and Resourcing services. We are always looking for Consultants who share the same passion and focus as we do. We know what it takes to stay on the top and ahead of the curve. That's why out training and mentor programs are designed to bring the best from our teams.This role is part...
-
Development Lead
2 weeks ago
Sydney, New South Wales, Australia Zone IT Solutions Full timeAt Zone IT we are working with industry leaders to provide quality consulting and Resourcing services. We are always looking for Consultants who share the same passion and focus as we do. We know what it takes to stay on the top and ahead of the curve. That's why out training and mentor programs are designed to bring the best from our teams.This role is part...
-
SAP Finance Lead
1 week ago
Sydney, New South Wales, Australia Zone IT Solutions Full timeWe are seeking an experienced SAP Finance Lead. You will be responsible for overseeing and managing SAP finance projects and providing expert guidance on finance processes and solutions.RequirementsMinimum of 8 years of experience in SAP finance modules Prior experience in leading and managing SAP finance implementation projects Strong knowledge of finance...