Service Technician- Windows, Doors and Glazing
2 weeks ago
- Vehicle and mobile phone provided
- On the job training provided
Some Background to the Company
Jason Windows is WA's premier manufacturer of aluminium windows and doors and is committed to setting ever increasing standards in product quality and innovation, meeting and exceeding customer expectations, and delivering on time and in full.
Jason Windows employs around 340 employees, operates out of our purpose-built premises in Welshpool and has an office in Bunbury supporting the South-West region.
The Role
We are looking for a Service Technician to join our Service Team to service our extensive window and door product range throughout both the building and warranty period.
You will be out on the road and will perform anywhere from 8 to 12 service requests per day. The successful applicant will be provided with full on-the-job training of our products.
The successful applicant will initially buddy up with an experienced Service Technician and be provided with full on-the-job training to understand our product types and their servicing requirements.
Once training is complete, you will be provided a service vehicle, mobile phone and their own metro area to service.
Position responsibilities
- Servicing of Jason Windows's range of products including windows, doors, security doors/screens, fly doors/screens
- Deglazing and reglazing of windows and doors
- Updating completion of jobs via company provided tablet
- High customer service levels
About You
- Hold a valid Car Drivers' Licence
- Hold a Construction Safety White Card or ability to obtain one
- Able to use hand and power tools
- Must be physically fit with no limitations. A drug and alcohol and fitness assessment will be part of the recruitment process.
- Understanding of Jason Windows products would be advantageous but not essential as full on the job training is provided on our range.
- Trade certificate Glazier, Locksmith or Carpenter would be highly regarded, however not essential.
- Able to liaise with customers including home owners or building supervisors.
- Must have high Customer Service skills with the ability to communicate well in person and over the phone.
- Alignment to Jason Windows
Core Values (the 4T's)is essential:
_Teamwork_
- everyone working together and supporting each other
- o _Trust_- being reliable and dependable
- o _Total Commitment_- meeting our promises and fulfilling other's expectations
Benefits
- Company Ute
- All tools and uniforms supplied
- Mobile phone
- Weekly paid wages
- Worklife balance and job security
- Career Development
- Work environment that upholds the Core Values developed by our employees
- Ongoing Training
- Free Onsite Car Parking at Welshpool
- Onsite Canteen open 5 days per week
- Vibrant Social Club
- Christmas Holiday shutdown period
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