Commercial Retailer Administrator

1 week ago

Sydney, New South Wales, Australia Scentre Group Full time

Commercial Retail Administrator

Our Story
Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and enriching communities.


We partner with the world's leading retail brands to create the places more people choose to come, more often, for longer.

Our 42 physical destinations are the heart of our business because we are passionate in our belief that people want to come together in the real world.


We are also ambitious to grow, by expanding and enhancing the total Westfield experience through technology, digital products, data and differentiated customer experiences.


Your opportunity


We have an exciting opportunity for a Commercial Retail Administrator to support the Commercial Retail Management Team with the administration of retailer disputes by reviewing, collating, and preparing documents to maximise commercial outcomes relating to Retailer Disputes.


Your experience within exceptional administration, insolvency or dispute management will enable you to deliver improved efficiencies and commercial outcomes for legal debtors.

You will form strong partnerships with our Commercial Retail Managers, Retail Account Services and Leasing teams to assist in providing progress updates on Retailer disputes, whilst liaising with our Legal team to ensure accurate information is provided.


  • Collaborate across Commercial Retail Management; RAS, L&RS and CX teams to deliver timely settlements to legal disputes.
  • Delivery of consistent information including forensic scrutiny of each matter.
  • Prepare and distribute all documentation in accordance with established guidelines and timeframes.
  • Gather and collate all documentation including Lease, Fit out Deed (if applicable), Bank Guarantee/Security, Company and Asset searches, Correspondence and Account Information (reconciliations) within agreed timeframe.
  • Prepare accurate summary or timeline of events in preparation for instruction to external solicitors.
  • Prepare and assess loss and damages claim and chance of recovery for all legal debt related matters.
  • Prepare BDWO requests for approval and manage BDWO process end to end.
  • Monitor and report on return on investment for all Retailer Disputes
  • Maintain reports/tracker and files for purpose of providing updates to internal stakeholders.

What sets you apart from the rest?

  • Tertiary qualified (or in progress) preferably Law, Finance or Property
  • Proven experience in account reconciliation, insolvency or dispute management
  • A strong ability to build relationships with various internal and external stakeholders
  • Excellent communication skills
  • Curious to understand and get to the bottom of complex problems
  • Organised with high level of attention to detail

What sets us apart from the rest?

  • Market leading benefits including, 5 weeks of annual/lifestyle leave, 18 weeks parental leave (no waiting period), volunteer days to work with our charity partners, health and wellbeing discounts, and the ability to purchase extra annual leave
  • Diverse career paths across our vertically integrated business
  • We are proud of our strong people culture. We encourage our people to innovate, be curious and drive their career to great heights
Our diverse and inclusive workforce is not only something we're proud of, but something we're committed to. We encourage and support our people to bring their 'whole selves' to work every day.

This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve.

Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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