Client Relationship Officer

1 week ago


Brisbane, Queensland, Australia ScotPac Full time
Banking & Finance
Client Services


We're on the hunt for fresh talent, with a hunger for learning, a curious mindset and appetite for growth to join us as a Client Relationship Officer.

Our Purpose

We are on a big journey at ScotPac pushing the boundaries of SME lending.

We started our journey over 30 years ago with a very relationship focused approach helping the SME market with their cashflow requirements.

Customer relationships remains in our DNA.

We want to make it even easier for businesses to obtain the finances that they need to thrive and grow in today's marketplace with disruptive experiences and products.


How you'll make an impact:


In this role, you will use your passion for building relationships and delivering solutions to support the Client Relations team in delivering the best possible service to our clients.

You will anticipate clients' needs and provide appropriate financial solutions to give our clients every chance of success.

What you'll do:

  • Provide outstanding client service and support via multiple communications channels.
  • Support security validations to ensure ongoing accuracy in lending decisions.
  • Monitor customer trends though data analytics.
  • Assist the Client Relations team with monthly portfolio reviews.
  • Assist in the credit oversight and review process.

What you'll bring with you:

  • Customerfocused individual with a passion for delivering exceptional service.
  • Previous experience in banking & finance preferred but not essential.
  • Strong ability to work as a member of a collaborative & supportive team.
  • Excellent verbal and written communication skills.
  • Strong capabilities in numerical literacy and financial analysis.
  • Exceptional ability to manage time effectively and prioritise tasks.
  • Demonstrates outstanding initiative and problemsolving prowess.

What We Bring:

  • An opportunity to gain valuable experience with guidance and mentorship from leading industry experts.
  • We support all types of flexible working that allow you to balance your work, your life and your passions.
  • Wellness benefit centred around your physical, mental, financial and social health including a $299 allowance to spend on your health each year.
  • Birthday leave.
  • Leave incentive policy
  • Mental Health Relief Day.
  • Paid Parental Leave
  • Collaborative and inclusive culture everyone is friendly and happy to help.
  • Support of ongoing professional development and professional certifications.
  • Charity events with all donations doubled by the company + 2 days volunteer leave per annum.


  • Brisbane, Queensland, Australia ScotPac Full time

    Call Centre & Customer ServiceCustomer ServiceWe're on the hunt for fresh talent, with a hunger for learning, a curious mindset and appetite for growth to join us as a Client Relationship Officer.Our PurposeWe are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused...


  • Brisbane, Queensland, Australia IOOF Holdings Full time

    Date:25-Apr-2023Location:Brisbane, QLD, AU, 4000Employment Type:Permanent Full Time- Shadforth Financial Group - work for a leading Wealth Management and advice-led organisation Join a dynamic team that values its people Brisbane CBD LocationShadforth Financial Group is one of Australia's leading financial advisory firms that builds deep relationships with...


  • Brisbane, Queensland, Australia Partnered Health Full time

    Jobfit Health Group - West End - QLD Join one of Australia's Largest Occupational Healthcare Providers Offering Competitive Rates, Flexibility, Stability, and Employee BenefitsFounded in 1996, Jobfit Health Group is a leading occupational healthcare provider with wholly owned and operated centres across Australia and New Zealand.Our business heritage and...

  • Client Relationship

    1 week ago


    Brisbane, Queensland, Australia Brisbane Capital Full time

    The OpportunityBrisbane Capital is a small, niche-lender challenging the industry norm for over a decade through finance with a purpose, bringing a personalised and tailored service and constantly striving to offer value with an empathetic and warm approach towards every client, nationwide.We specialise in bridging the gap left by a loss of income for those...


  • Brisbane, Queensland, Australia Moncel Full time

    About UsMoncel is one of the fastest growing companies in the online education space. With 7 international brands, and operations in Australia, Canada and the United States, we are an exciting blend of the technology and learning sectors. Our company is made up of a rapidly growing team of talented professionals, focused on delivering the highest standard of...


  • Brisbane, Queensland, Australia ScotPac Full time

    Why would a career with ScotPac be a smart move?ScotPac exists to give business owners a better chance of success, and we've been creating new opportunities for our customers for over 35 years.We're the largest specialist finance provider in Australasia, employing over 250 people across several countries. We recognise that great companies are about great...


  • Brisbane, Queensland, Australia Cognizant Full time

    About Cognizant: Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business...


  • Brisbane, Queensland, Australia WorkPac Group Full time

    Hey, is this you? Exceptional customer and communications skills Sales & results driven Proactive approach and attitude Leadership qualities Ambitions and motivatedAre you ready to join a dynamic company that embraces positive culture and growth? We are looking for our next Client Relationship Manager who has experience upselling and cross-sell to an...


  • Brisbane, Queensland, Australia Mars Recruitment Full time

    About the Company:A global publishing business with operations across across Australia, United Kingdom, Germany and the United States.They are the number one provider in their industry to libraries and schools across Australia.Responsibilities of the role: Nurture and maintain strong relationships with existing long term clients Work towards and achieve...


  • Brisbane, Queensland, Australia Ampersand Full time

    High profile role supporting the firm's priority growth area:Excellent opportunity to drive revenue and implement strategy:- Key account management responsibilitiesAre you ready to take your business development career to new heights? We have partnered with a prominent law firm in Brisbane who are looking to appoint an experienced Business Development...


  • Brisbane, Queensland, Australia Bolinda Publishing Full time

    As a world-renowned audiobook publisher, Bolinda has created the highest quality collection of audiobooks for more than 25 years. The company is credited worldwide for reinvigorating the audiobook category.Bolinda Digital is a leader in digital media, with our BorrowBox e-lending app now established as the #1 library solution in Australia and New Zealand, as...


  • Brisbane, Queensland, Australia Lawson Elliott Full time

    Client Services Officer:Brisbane CBD QLD$65k-$85k packageFull time Client Services Officer Mid-Tier Firm- $65k-$85k packageA fantastic opportunity has presented itself for an experienced Client Services Officer to join a well established mid-tier firm. With long-standing clients ranging from family businesses to multi-national & listed companies, the firm...


  • Brisbane, Queensland, Australia Queensland University of Technology Full time

    $84,383 to $91,36- Ongoing, full-time Kelvin GroveWho are we looking for?Queensland University of Technology (QUT) is seeking a Client Service Officer (Timetabling) to join Student Administration, Student Services and Wellbeing, Administrative Division.The Client Services Officer (Timetabling) plays an important role in the compilation and...


  • Brisbane, Queensland, Australia Randstad Full time

    Relationship Manager - Leading Industry Fund Account & Relationship Management (Banking & Financial Services) Relationship Manager - Leading Industry Fund Excellent opportunity to work for a leading Australia Super Fund in a relationship manager role educating members.Hybrid role with CBD based office.Great Brand - Well Supported Role Great culture,...


  • Brisbane, Queensland, Australia Randstad Australia Full time

    Relationship Manager - Leading Industry Fund Excellent opportunity to work for a leading Australia Super Fund in a relationship manager role educating members. Hybrid role with CBD based office. Great Brand - Well Supported Role Great culture, supportive working environment 4 Day Work Week or Flexible Hours The Company Leading industry super fund with...


  • Brisbane, Queensland, Australia Randstad Full time

    Relationship Manager - Leading Industry Fund Excellent opportunity to work for a leading Australia Super Fund in a relationship manager role educating members. Hybrid role with CBD based office. Great Brand - Well Supported Role Great culture, supportive working environment 4 Day Work Week or Flexible Hours The Company Leading industry super fund with...


  • Brisbane, Queensland, Australia Bureau Veritas Full time

    HDAA Australia Pty LtdABOUT HDAAHDAA Australia (a Bureau Veritas company) is a provider of audit and assessment services for health and human service organisations. We provide certification and accreditation assessments across a range of quality standards, management standards and safety and quality frameworks, specifically for health and human services.Our...


  • Brisbane, Queensland, Australia Link Group Full time

    About Us: At MUFG Pension and Market Services, we are dedicated to understanding, anticipating, and managing the needs and expectations of our clients. As a Client Relationship Manager (CRM), you'll play a vital role in ensuring maximum revenue potential while maintaining strong relationships with our clients and their investors. Role Overview: As a CRM,...


  • Brisbane, Queensland, Australia Zanetti Recruitment & Consulting Full time

    Bayside location with WFH & CBD location also available Opportunity to be a part of the business as it grows Established and vibrant team with strong support The Company & CultureOur client prides themselves on their personalised style, guiding clients through every step of their long-term financial journey. The team is professional with experience across...


  • Brisbane, Queensland, Australia Insurance House Full time

    Insurance Insurance Broker Brisbane Permanent / Full Time22/11/202- Provide exceptional service to our highly valued general insurance clients. Small office, large team. National brand with 40 year rich history and success Join a company known for their integrity and client focus. Join Insurance HouseInsurance House is one of the multiple businesses...