Referrer Engagement Manager

2 weeks ago

Perth, Western Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life's best work


GenesisCare has an exciting opportunity to join our WA team as a Referrer Engagement Manger, working across our Oncology clinics within the state.

The primary purpose of the role is to develop a CRM-driven approach towards referrer engagement at GenesisCare.

Specifically, the Referrer Engagement Manager is responsible for developing, prioritising, and implementing key CRM strategies (acquire, develop, retain) and contributing significantly to delivering the practice activity budget.

Support activities include follow through on referrer contacts, tracking market trends and intelligence, reviewing key internal and external data sources, maintaining CRM tracker tools, and reporting on outcomes per initiative.

On offer is a permanent full-time position.

More specifically, you will:

Referrer and Stakeholder Engagement:

  • Have a deep connection to purpose and empathic understanding of how our service improves the life outcomes for each patient.
  • Understand the relevant referral care pathway for patients (including MDTs), in each disease indication and geography. Draw upon market research (existing or selfinitiated) plus engage with and listen to referrers to develop an empathic understanding of their needs and preferences, and design effective engagement plans.
  • Develop, prioritise, and implement key CRM strategies (acquire, develop, retain) according to referrer segments (e.g. volume, value, strategic value) and contribute significantly to delivering the practice activity budget.

Access and Engagement Plan Development:

  • Together with the national team, and in line with the practice access and engagement plans; design, plan and manage effective collateral, manage and coordinate conferences and referrer engagement events, site open days and launches, major conference and educational forums, as required.
  • Establish role as a valued partner and integral member of the practice management team and in conjunction with the General Manager, Doctors and Practice management team develop and deliver clear plans in the areas of access, marketing and referrer engagement to support and deliver the practice activity targets.

Leadership:

  • Develop the capability of the State Referrer Engagement Team, by providing leadership, management and support to the direct reports in order to build a high performing, engaged team.
  • Effectively communicate RE vision, strategy and priorities across the state network to ensure that all relevant stakeholders are informed.

We're looking for someone who has:

  • Tertiary qualifications in science, health related or business field is highly regarded.
  • Great selling, presentation, interpersonal and communication skills to succeed in delivering results from relationships with customers.
  • Strong existing relationships and knowledge of local catchment specialists, GPs, hospital management, and MDTs.
  • Strong communication and interpersonal skills with demonstrated ability to successfully influence, negotiate and present at all levels in the organization, both by written reports and oral communication.
  • Proven ability to build consultant level peertopeer relationships with clinicians and other healthcare professionals, particularly with surgeons and medical oncologists would be an advantage.
  • Deep understanding of the radiation oncology environment including an ability to develop and implement innovative solutions that drive optimal outcomes for stakeholders.

Benefits of joining our team:

  • The opportunity to work for a rapidly growing international healthcare organisation.
  • Working with a vibrant team aligned with providing the best patient experience possible and outcomes.
  • Close knit internal community.
  • All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
  • Enhance your holistic wellbeing with our Full Circle wellbeing program.
  • Learn and grow with our awardwinning development programs.
  • Free access to thousands of LinkedIn training courses.
  • Range of benefits available: Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.
About GenesisCare


We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer.

Our dedicated teams treat more than 30,000 patients annually.


People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team.

We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making grea

  • Internal Engagement Manager

    2 weeks ago

    Perth, Western Australia Australia Pty Full time

    Job Description Your opportunity to join a multi-award-winning leading biopharmaceutical company and gain experience working with the best-in-class teams.Bring your entrepreneurial curiosity and learning spirit into a career of purpose and personal growth.Engage with key stakeholders and commercial leaders to provide critical insights to help shape the best...

  • Internal Engagement Manager

    2 weeks ago

    Perth, Western Australia Australia Pty Full time

    Job DescriptionYour opportunity to join a multi-award-winning leading biopharmaceutical company and gain experience working with the best-in-class teams.Bring your entrepreneurial curiosity and learning spirit into a career of purpose and personal growth.Engage with key stakeholders and commercial leaders to provide critical insights to help shape the best...

  • Aboriginal Engagement Advisor

    2 weeks ago

    Perth, Western Australia Gold Fields Full time

    This position is only open to Aboriginal and Torres Strait Islander applicants. Role Details: Reporting to the Superintendent: Aboriginal Engagement, you will be responsible for supporting the regional approach to Aboriginal and Torres Strait Islander attraction, retention, engagement, and development across the Australian business in accordance with the...

  • Executive Manager, Community Engagement

    2 weeks ago

    Perth, Western Australia Westpac Group Full time

    Based in Perth, open to all of Australia - Must be able to travel Nationally:Empower Westpac's Indigenous customers by providing financial wellbeing:- Join an incredibly supportive, collaborative and high-performing teamWestpac is always on the lookout for skilled Aboriginal and Torres Strait Islander job seekers to join our mob.How will I help?Our team is...

  • Engagement Coordinator

    2 weeks ago

    Perth, Western Australia Autism Association of WA Full time

    Engagement Coordinator - Individual Options ShareE-mailTweetLikeYour next step Make a difference Professional team About the RoleWe have an exciting opportunity for an Engagement Coordinator to join our Individual Options Team. This position is initially offered as a full-time, fixed term contract until the 30 June 2025. In this role, you will work...

  • Growth and Engagement Partner

    2 weeks ago

    Perth, Western Australia Ability Action Australia Full time

    Ability Action Australia is a national provider of NDIS services. Our purpose is to support NDIS participants to get more out of life today. Ability Action Australia is part of MedHealth, a purpose-built collection of industry leading health, medical and employment brands.Job DescriptionAbout the roleIn the important role of Growth and Engagement Partner...

  • Housing Engagement Coordinator

    2 weeks ago

    Perth, Western Australia Gough Recruitment Full time

    The CompanyThe Benefits- Excellent salary package up to $85,000 super + additional government superannuation incentives:Working from home flexibility up to twice a week (conditions apply) Annual leave loading 17.5% on top of what you earn for the employment period Once settled they have an option for a 9day fortnight Salary sacrificing up to $18,000 Benefits...

  • Growth And Engagement Partner

    2 weeks ago

    Perth, Western Australia Ability Action Australia Full time

    Ability Action Australia is a national provider of NDIS services.Our purpose is to support NDIS participants to get more out of life today.Ability Action Australia is part of Med Health, a purpose-built collection of industry leading health, medical and employment brands.Job Description About the roleIn the important role of Growth and Engagement Partner...

  • Indigenous Engagement Manager

    2 weeks ago

    Perth, Western Australia Indigenous Workstars Full time

    You will be responsible for supporting the implementation of the First Nations Strategy and our Stretch Reconciliation Action Plan across the Perth region as well as the development and delivery of First Nations strategies, programs and initiatives across the companies Projects and Assets that support the Company Group Strategy and the ESG Strategy.This is a...

  • Indigenous Engagement Manager

    2 weeks ago

    Perth, Western Australia Stockland Full time

    The Opportunity - About the Role We have an exciting opportunity for an Indigenous Engagement Manager to join the team at our Perth Head Office. In this role you will be an active member of Stockland's National Indigenous Engagement Team and the broader Sustainability and Delivery Team reporting to the National Indigenous Engagement Manager, with a core...

  • Indigenous Engagement Manager

    2 weeks ago

    Perth, Western Australia Stockland Full time

    The Opportunity - About the Role We have an exciting opportunity for an Indigenous Engagement Manager to join the team at our Perth Head Office. In this role, you will be an active member of Stockland's National Indigenous Engagement Team and the broader Sustainability and Delivery Team reporting to the National Indigenous Engagement Manager, with a...

  • Industry Engagement Manager

    2 weeks ago

    Perth, Western Australia Amida Jobadder Full time

    Great opportunity with a well renowned, growing and established marine company Experience with Australian Defence industry in supply chain/procurement roles Fantastic company culture and future growth potential Great opportunity with a well renowned, growing and established marine company Experience with Australian Defence industry in supply...

  • Manager - Communications & Engagement

    2 weeks ago

    Perth, Western Australia Capricorn Full time

    A great place to workWhen you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.We are purpose-led and are committed to empowering our community to thrive.Our community includes our...

  • Manager, Community Engagement

    2 weeks ago

    Perth, Western Australia Westpac Full time

    Position open to all applicants in Australia:Must be able to travel interstate on a monthly basis:- Make a genuine difference to the financial well-being of Indigenous and Torres Strait Islander peopleHow will I help?The Manager, Community Engagement role is critical to achieving Westpac's strategy of financial inclusion and well-being for Indigenous...

  • Community & Stakeholder Engagement Manager

    2 weeks ago

    Perth, Western Australia NRW Holdings Limited Full time

    NRW Pty Ltd | Perth MetropolitanClosing date: 16/03/2023This is an exciting time to join NRW Civil & Mining. We are currently looking for a permanent fulltime Community & Stakeholder Engagement Manager to join our team at our newest Civil Infrastructure Project based in Perth on a 5/2 rosterTo be considered for this position as a Community & Stakeholder...

  • Engagement Coordinator

    2 weeks ago

    Perth, Western Australia AndersElite Professional Recruitment Full time

    Engagement Coordinator:Contract Type: ContractLocation: PerthIndustry:Contact Name: Jennie ElkingtonContact Phone: Date Published: 31Aug2023Engagement CoordinatorGovernment contract role6 months, possible extension$56.57 p/h plus superPerth CBDAs an Engagement Coordinator within Communications and Engagement, this role supports the Director, Strategic...

  • Community Engagement

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Community Engagement - Specialist-13JJPrimary Location WA-Perth - Inner-John Tonkin Water Centre - LeedervilleOrganization Customer & Community Relations- 2 x fixed term positions available as well as talent pool for future roles:- Full time or part time (job share) considered:- $127,902 plus 11% SuperAbout the roleWe currently have two fixed term positions...

  • Teacher - Engagement

    2 weeks ago

    Perth, Western Australia Department of Education, Western Australia Full time

    Appointment Pool Advertised Vacancy Number: SS/TCH901112 School Of Special Educational Needs: Behaviour and Engagement (SSEN:BE) is seeking to establish a pool of Teachers – Engagement for appointments to permanent and fixed term, full-time and part-time vacancies which may arise during the 2024 school year and up to the end of Term 2, 2025....

  • Schools Engagement Manager

    2 weeks ago

    Perth, Western Australia Compass Education Full time

    Come shape the future of education with us.Why do we do what we do?At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning...

  • Engagement Administrator

    2 weeks ago

    Perth, Western Australia Linkforce Full time

    Linkforce is a leading integrated maintenance, engineering, and project services delivery business. Founded in 2007, Linkforce started with a small crew of shutdown specialists and a single utility operating in the Pilbara. Our group has now grown to an operational workforce of over 2,800 personnel with an extensive fleet of modern vehicles and equipment...