Ships Agency Operations Manager Fremantle

1 week ago


Fremantle, Western Australia Wilhelmsen Full time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join Wilhelmsen Port Services (Australia) Pty Ltd

  • Exciting Opportunity: Ships Agency Operations Manager in Fremantle
  • Are you driven by curiosity and a desire for personal and professional growth?
  • Do you value accountability, sustainability, bravery, and delivering winning results?
  • Are you passionate about providing exceptional customer service in a fastpaced industry?
  • If your answer is yes, then we invite you to join us A thrilling opportunity has opened up for a permanent fulltime Ships Agency Operations Manager to become part of our team in Fremantle, Western Australia
  • No two days are ever the same as a Ships Agency Operations Manager:
  • You will manage the business for your port, and drive quality and effectiveness in your operations, resources, and processes.
  • You will plan, deliver, and proactively achieve cost savings.
  • Ensure procedures relevant to operations, prefunding, approval processes, and account production is implemented and optimized.
  • You will work independently in the office, in ports, and onboard vessels to coordinate and support your assigned port calls yet be part of a team that is always ready to help each other.
  • You will be liaising with our client and its representatives, government authorities, crews, and vendors, and developing a strong local and industry network.
  • You will keep yourself abreast of new business and sales opportunities, port activities, and regulation changes.
  • Shipping is a 24/7 business, out of hours and weekend work will be required, and compensated by flexible working arrangements.
  • Who You Are:
  • You are a self-motivated, results-driven individual with a passion for achieving excellence.
  • Attention to detail, administrative proficiency, and a good grasp of computer skills are essential.
  • You thrive under pressure, meet deadlines effectively, and approach challenges as opportunities for growth.
  • Safety, compliance, and wellness are paramount to you and your team's success.
  • You must possess a valid Australian work permit, driver's license, and driving experience, along with eligibility for a Maritime Security Identification Card (MSIC).
  • What We Offer:
  • A competitive base salary, plus superannuation, and other benefits including but not limited to, an additional 5 days of annual leave, company car, laptop, and mobile phone.
  • Flexible work arrangements to support your wellbeing and worklife balance.
  • A collaborative, diverse, and supportive team environment fostering growth and development.
  • Access to modern training programs, advanced systems, and tools to enhance your skills and efficiency.
  • Health and wellness support, including an employee assistance program for you and your family.
  • About Wilhelmsen:
  • Established in Norway in 1861, Wilhelmsen is a global maritime leader providing essential products, services, qualified crews, and technical management across 60+ countries. We are committed to driving industry innovation through renewable energies, zero-emission shipping, drone deliveries, digitalization, and fostering diverse, inclusive workplaces.
  • At Wilhelmsen Port Services, we embody five DNA Hallmarks that define our organizational ethos.
We expect each of our employees to exemplify these values:

  • Winning: We strive to be the best with a positive mindset, going above and beyond, and finding solutions to challenges with enthusiasm and confidence.
  • Accountable: We take ownership, standing for individual and team results. We are proactive, honest, and transparent in delivering the best outcomes.
  • Sustainability: Our commitment to sustainability goes beyond environmental care; it includes considering the longterm impact of our actions, prioritizing safety, taking corrective action when necessary, and fostering a healthy, diverse, and inclusive working environment.
  • Brave: Embracing change, seeking feedback, and standing up for what is right define our bravery. We assess risks while ensuring safety and sustainability in all endeavors, and
  • Curious: We encourage asking questions, experimenting with new solutions, staying informed about market dynamics, understanding customer needs, analyzing competitors, identifying opportunities, and continuously learning and improving.
  • Work Location: Fremantle, Western Australia
  • Application Deadline: Monday, 24th Jun 2024WPS


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