Customer Experience Specialist

2 weeks ago

Melbourne, Victoria, Australia BASF Australia Ltd. Full time

About BASF
We are the world's leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources.

We are proud of our strong history of innovation.

Every day, our global team of over 117,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.


Formula for Success


At BASF we are entering an exciting time within our Agriculture business with an existing portfolio of world class products and a pipeline of new products that will bring significant benefits to the Agriculture industry.

The role of Customer Experience Specialist is a great place to kick start your career with BASF.

Working closely with key internal stakeholders, you will be responsible for looking at ways to improve our offering to our corporate customers, through getting involved in process improvement projects and more streamlined logistics reporting.

You will be responsible for delivering an unrivalled experience for our corporate customers that will build stronger relationships and optimise business outcomes.


You'll:

  • Look at new ways of improving the customer journey
  • Spend time confirming orders, troubleshooting and resolving issues.
  • You will work with our corporate customers daily on logistics, supply chain and other enquiries
  • You'll use your attention to detail entering customer data in our SAP system

Ingredients for Success


To be successful in this role, you'll be a recent graduate who possesses a combination of great communication, strong stakeholder management skills, and a drive to progress through a global organization.


You'll:

  • Demonstrate a keen eye for detail and the ability to juggle priorities
  • Experience of providing highlevels of customer service
  • Ability to identify and drive opportunities for process improvement
  • Willingness to support others in the team

What we can offer you
At BASF you get more than just compensation. Our total offer includes a wide range of elements to suit each one of our global team.

By creating chemistry with us, you can look forward to:

  • A diverse and inclusive environment, with an open and fair internal promotion process
  • A competitive parental leave policy, and a supportive return to work plan
  • Give back to your community with our corporate volunteering scheme
  • 4 weeks annual leave, with the offer to purchase additional leave throughout the year

Connect to Create Chemistry
If you'd like to join a diverse global business and create chemistry for a sustainable future, we want to hear from you

Click 'apply' below.
BASF does not accept unsolicited CVs from recruitment agencies.

LI-Jobs

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Percepta International Full time

    Customer Experience Specialist - Loan VehicleAU-VIC-MelbourneDescription:The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Percepta Full time

    Customer Experience SpecialistAU-VIC-MelbourneDescription: Description - External The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based...

  • Experience Leader

    2 weeks ago

    Melbourne, Victoria, Australia GrowPro Experience Full time

    About usWe are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.Your functions Welcoming students in local coworking (includes airport pick up service) Negotiation with local partners (related to events and destination activities) Identifying...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Aussie Broadband Full time

    As our Customer Experience Specialist, you will be responsible for contributing to and executing our CX strategy as we strive to maintain and enhance our awardwinning customer experience. You will be part of a growing team and have the opportunity to make an impact and grow your career in a dynamic and fun environment. At Aussie Broadband we see difference...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    Company DescriptionTAL is Australia's life insurance specialist. Part of the Dai-ichi Life, one of Japan's largest life insurers, TAL provides life and disability insurance and income protection solutions to more Australians than any other insurer.What's in it for you:TAL is much more than a place to come to work. It's a place to help our people grow....

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    The Customer Experience Specialist plays a crucial role in achieving resolutions for customers and advisors in every interaction. This is applicable across all TAL product lines, making you the friendly face of the company.Key Responsibilities:Handle incoming calls promptly for TAL & Asteron products.Educate clients on the significance of their insurance or...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    Company DescriptionTAL is Australia's life insurance specialist. For over 150 years we've been protecting people as partners in life. Part of the Dai-ichi Life, one of Japan's largest life insurers, TAL provides life and disability insurance and income protection solutions to more Australians than any other insurer. TAL currently employs over 3,000 people...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Roman Health Pharmacy LLC Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Inchcape Full time

    Operating Monday to Saturday; rotating roster Saturday:Flexible hours; perfect for parents or students:- Permanent Part time or Full time positions (open to casual)At bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world. Our goal is to exceed our customers' expectations. With a congratulatory...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia AGL Energy Full time

    Powering Australian Life.At AGL, we believe energy makes life better. That's why we're passionate about powering the way Australians live, work and move.Like you, we believe that the world is going through extraordinary challenges. We don't shy away from the tough questions and we consider the answers carefully. We work in partnership with our customers and...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Tal Services Limited Full time

    Company DescriptionWelcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence,...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Quadlockcase Full time

    About Quad Lock:Quad Lock is one of Australia's fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    Company DescriptionTAL is Australia's life insurance specialist. Part of the Dai-ichi Life, one of Japan's largest life insurers, TAL provides life and disability insurance and income protection solutions to more Australians than any other insurer.What's in it for you:TAL is much more than a place to come to work. It's a place to help our people grow....

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Victoria, Australia ClubSpark Full time

    Reports to:Regional Director / Head of Customer ServiceLocation:Remote (within Australian time zone)Hours:Permanent, Part-time - 30 hours a weekPay and benefits:$50,000 to 60,000 (excl. superannuation) based on experienceWe are looking for a new Customer Experience Specialist to join our team. The great relationships we have with our customers are at the...

  • Customer Experience Specialist

    2 weeks ago

    North Melbourne, Victoria, Australia Kinetic Full time

    About us:Kinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport.As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in...