Field Applications Specialist

3 weeks ago


Sydney, New South Wales, Australia KE Select Full time
Prestigious Manufacturer of Laboratory Clinical Diagnostic Equipment

  • Applications Role for Clinical Chemistry/Biochemistry
  • Global Presence, Supportive Team Environment

About the Company
The company is a global R&D and manufacturer of diagnostic equipment and devices.

With more than 70 years on the forefront of clinical diagnostics, this organisation helps healthcare and laboratory professionals, pharmaceutical and biotech companies, universities, and research institutions internationally.


About the Role

Your responsibilities include:

  • Assist with the interpretation of results, instrument performance and generating reports.
  • Provide technical support for company products by communicating with the researchers, pathologists, laboratory staff, purchasing staff and administrators.
  • In addition to providing superior customer service, communicate with customers and assist them to achieve their goals
  • Advise the sales team to determine which products and solutions are the most appropriate for fulfilling customer requirements.
  • Participate in product demonstrations
  • Conduct training for internal staff on new products.
  • Regularly provide feedback to the organization about customer trends, market developments, and competitive activities.
  • Travel within Australia for facetoface meetings with customers and attendance at roadshows and conferences

About You

Requirements:

  • Minimum of BSc in a relevant medical science discipline
  • Clear understanding of the workflow in a clinical diagnostics laboratory
  • The ability to interact effectively and professionally with all levels of research and clinical staff
  • 12 years' experience in similar technical roles
  • Willingness to travel interstate
KE Select are a leading provider of Scientific, Medical and Technical recruitment services.

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