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Gaming Attendant

3 months ago

Newcastle, New South Wales, Australia Wests Group Full time

About us
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions.

Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights.

We are one of the many local success stories of our region.

We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits.

Being an employee of The Wests Group will give you access to the following perks and benefits:

  • Paid Parental Leave 18 weeks & 12 months of maintained superannuation
  • 5 days Wellbeing Leave proactively manage your wellbeing
  • Flexible work option
  • Aboveaward wages, paid overtime and penalty rates for weekends and Public Holidays
  • 17.5% annual leave loading
  • Paid traineeships and leadership development courses
  • 40% discount off meals for club employees
- $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, Pilates and unlimited creche). As an added - bonus, this offer extends out to your partner as well

  • Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & Spa
  • Discounted nib Health Insurance
  • 24/7 Employee Assistance Programs
  • Free annual flu vaccinations

About the position
Our Gaming team play an important part to our Club operations. Wests currently have a casual opportunity available for a customer focused individual across our New Lambton and Mayfield sites. Wests Gaming and Beverage operations provide quality service to our members and guests.

Key responsibilities include:

  • Provide friendly customer service
  • Gaming machine service
  • Drink orders and delivery to machines
  • Reset and payout jackpot wins
  • Operation of Tab and Keno terminals
  • Cleaning of work station and equipment
  • Operation of tills and cash handling
  • Collect glasses from the floor and return to bar areas for cleaning
This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday.

As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning.

This position as been identified as a traineeship opportunity. Complete formalised training to gain a Certificate III in Hospitality, a nationally recognised qualification.

Certifications required:
RSA, RCG, Tab Basics
Please be advised, this role requires a Criminal Check to be undertaken prior to starting the role.

About you


Bringing your passion for delivering high quality service, you enjoy offering a unique experience to enhance the overall entertainment experience for our members and guests.

With an eye for detail, accuracy and compliance with NSW liquor and gaming legislation is one of your top priorities.

Working nights and weekends fits with your work/life balance. Large team environments appeal to you and you enjoy fast paced work environments.