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Travel Team Leaders Cruise
3 months ago
Hobart, Tasmania
- Cruise, Reservations, Travel Agent
- Permanent
Favourite
_Leisure Team Leader and Cruise Team Leader positions available_
Leisure and Cruise Leadership experience will be highly valued.
Sabre required for Leisure Team Leader.
Key Responsibilities:
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Team Leadership:Lead, inspire, and mentor a team of travel consultants to achieve individual and team targets. Foster a positive and collaborative team environment that encourages creativity and excellence in customer service.
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Sales Management: Drive sales performance through effective coaching, goal setting, and performance management. Implement sales strategies to maximize revenue and exceed targets.
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Customer Satisfaction: Ensure the highest level of customer satisfaction by maintaining a strong focus on delivering exceptional service. Address customer concerns and feedback promptly and professionally.
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Product Knowledge: Stay updated on the latest travel trends, destinations, and industry developments. Share knowledge with the team and provide ongoing training to enhance their product expertise.
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Operational Excellence: Oversee day-to-day operations, ensuring smooth and efficient processes. Collaborate with other departments to streamline workflows and enhance the overall customer experience.
The Package:
- Monday to Friday
- No more weekends
- Incentives & Bonuses from day one
- Uncapped comms.
- 67K 70K + Super + Comm
