Customer Relationship Specialist

7 days ago

Sydney, New South Wales, Australia Complete Credit Solutions Full time
Long term career opportunities

  • Professional development and support
  • Based in our Parramatta office close to shops and public transport
Have a knack for thinking outside the box? Love helping customers and want to start the New Year with a rewarding and challenging role? If so, please keep reading

Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to our customers through flexible payment solutions.

Established in 2012 by our Co-Founders, Complete Credit Solutions is an Australian-owned and operated business specialising in the acquisition and servicing of consumer debts, including credit cards, personal loans, and car finance.


With huge growth plans, we are now seeking like-minded individuals to join our team as a Customer Relationship Specialist, working in our Parramatta office.


As a Customer Relationship Specialist (CRS), your role will entail:

  • Managing your own portfolio of accounts
  • Locate and establish contact with our customers, building rapport and ensuring we are compliant with relevant acts/guidelines
  • Investigative searches, bring out your inner private investigator
  • Skip trace to locate and contact customer
  • Strategising and negotiating positive outcomes for all parties

The perks and benefits:

  • No prior experience needed, we will provide all training and support along the way (including three weeks PAID training)
  • Parramatta location close to all public transport, parking, shops, cafes and dining precincts
  • Internal Seniors Pathway career progression we look to promote internally first every time
  • A competitive base salary, uncapped monthly bonuses, paid quarterly bonuses
  • HUGE earning potential
  • A performancereward based culture award celebrations and team outings to recognise achievements
  • Join a rapidly growing business, with three high performing teams in Parramatta, Hurstville and Gosford
  • Great work culture, working alongside a high achieving, diverse and fun team
  • Join a company that values wellness Access to 24/7 massage chairs, fresh fruit, weekly onsite pilates and yoga classes, prayer and reflection rooms and more
  • Smart casual dress code

About you:

  • The ability to work in a highvolume call centre environment in both an inbound and outbound setting
  • Previous experience in financial services, banking and/or call centre roles are highly regarded
  • Results driven and motivated to achieve targets
  • Computer literacy skills
  • Excellent verbal and written communication skills
  • Enjoys problemsolving, lateral thinking and thinking 'outside the box'
  • Need to be determined, driven and motivated to succeed
  • Inquisitive and enjoy investigating, building rapport and negotiating
  • Being open, honest and having a strong work ethic
  • Ability to always remain professional, respectful, and cooperative
  • Comfortable learning new systems and ways of working

Essential Criteria

  • Must be available to attend a 3week inhouse PAID on the job training induction full time Monday
  • Friday 8.30am 5.00pm in our Parramatta office
  • Note this is a full time position work hours are Monday to Friday 8:30am 5pm
  • As part of the CCS Recruitment process, successful applicants will be required to complete a National Police Criminal History Check before they receive an employment offer._
Call us on if you have any questions.

  • Customer Relationship Specialist

    1 week ago

    Sydney, New South Wales, Australia Bank of Queensland Full time

    About the Role Seeking passionate Customer Relationship Specialist to join the BOQ team Flexible workplace & Collaborative Team Owner Managed Branch 210 George Street Sydney Owner Managed Branch- professional and family orientated environmentAs the Customer Relationship Specialist, you will be the 'face' of the Bank within the Branch, providing exceptional...

  • Customer Relationship Specialist

    1 week ago

    Sydney, New South Wales, Australia Bank of Queensland Full time

    About the Role Seeking passionate Customer Relationship Specialist to join the BOQ team Flexible workplace & Collaborative Team Owner Managed Branch Bella Vista BasedAs the Customer Relationship Specialist, you will be the 'face' of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and...

  • Corporate Relationship Executive

    1 week ago

    Sydney, New South Wales, Australia BOQ Specialist Full time

    About the RoleA Sydney based opportunity for an experienced Relationship Executive has become available with BOQ Specialist The role of a Relationship Executive is to originate, retain and manage a portfolio of clients.You will be responsible for ownership of a customer portfolio by retaining, growing and attracting profitable customer relationships with...

  • Communications & Relationships Specialist

    7 days ago

    Sydney, New South Wales, Australia Greenpeace Australia Pacific Full time

    Communications and Relationships Specialist- facebook TwitterGREENPEACEGreenpeace Australia Pacific (GPAP) is an independent campaigning organisation, which uses peaceful, creative confrontation to expose global environmental problems, and develop solutions for a green and peaceful future.THE TEAMThis role reports directly to the CEO and has one direct...

  • Customer Relationship Management Officer

    1 week ago

    Sydney, New South Wales, Australia Adecco Full time

    Full Australian Working rights Working for a reputable Educational Institute Prior experience international relations and education highly desirableClient DetailsReputable Educational Institute and State Govt Department.DescriptionThe Customer Relationship Management (CRM) Officer will be reporting to International Student Conversion & Admissions Lead and is...

  • Relationship Fundraising Specialist

    7 days ago

    Sydney, New South Wales, Australia Cause Recruitment Full time

    Part time or full time (4 or 5 days per week) permanent role, hybrid working arrangements on offer with majority working from home:- Competitive salary + salary packaging:- Outstanding opportunity to contribute to philanthropic and partnerships fundraising efforts at an exciting time of investment and growthROLEAs Relationship Fundraising Specialist- you get...

  • Customer Retention Specialist

    7 days ago

    Sydney, New South Wales, Australia WOW Recruitment Full time

    WOW Recruitment is thrilled to be the exclusive recruitment partner for a dynamic and rapidly expanding fintech company based in Sydney.The company's growth trajectory has created a crucial opening for a Customer Retention Specialist – scheduled to start in July 2024 or earlier.Offering a competitive salary range of $75k to $80k + Super + CommsEmbrace a...

  • Relationship Manager/relationship Director

    1 week ago

    Sydney, New South Wales, Australia St Full time

    St.George Property Team is a Pure Property Vertical & is a significant contributor to the performance of St.George Business Bank. We support commercial property investors and developers across all sectors throughout New South Wales. Specialist Property Development and Investment portfolio Relationship Manager or Relationship Director opening (dependent on...

  • Customer Strategy Specialist

    1 week ago

    Sydney, New South Wales, Australia NSW Government -Customer Strategy & Technology Full time

    Exciting opportunities to work in a dynamic team and showcase your customer strategy, analytical, communication and stakeholder engagement skills:- 2 Permanent full-time roles based at Sydney (flexibility offered):- A challenging and rewarding role offering great exposure and opportunity to contribute in a meaningful way to the future of Sydney and the state...

  • Customer Success Specialist

    1 week ago

    Sydney, New South Wales, Australia Give A Grad A Go Full time

    Salary between $60k - $70k + super (depending on experience) Lots of social events plus an annual offsite.- $5,000 in additional tax benefits with salary packagingCompany Profile - Not for profitThis not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams globally. Since...

  • Customer Service Specialist

    1 week ago

    Sydney, New South Wales, Australia PERSOLKELLY Full time

    Our client is a leading dermatology company with a global reach. Due to significant growth in Australia, they require a customer service specialist to join their customer engagement team. You will be mainly responsible for liaising with a wide array of wholesalers and distributors. You will also be expected to build relationships with different clients. This...

  • Relationship Associate

    1 week ago

    Sydney, New South Wales, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: NSW- Sydney CBD- Utilise your specialist expertise in lending and credit:Showcase your passion for regional & agribusiness customers:- Join a passionate, high performing team:Position based at 2 Carrington Street Sydney CBDAbout the roleThe Regional & Agribusiness NSW team is seeking an experienced and enthusiastic...

  • Customer Service Specialist

    1 week ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    REQ200265 Customer Service Specialist (Merchant Fulfilment)Business Banking Operations is responsible for the fulfilment, settlement and servicing of Commercial Lending products for the Group. The team support Business, Private and Institutional Banking colleagues in delivering exceptional service to a wide-range of customers including: small businesses,...

  • Customer Engagement Specialist

    7 days ago

    Sydney, New South Wales, Australia Reejig Full time

    Job DescriptionReejig seeks a dynamic Customer Engagement Specialist to revolutionize customer interaction through AI. This full-time, remote role is perfect for those passionate about building relationships and leveraging advanced AI tools in customer engagement.As a Customer Engagement Specialist, you will use AI to engage directly with customers,...

  • Customer Relationship Manager

    1 week ago

    Sydney, New South Wales, Australia Uplift Recruitment Full time

    Are you a deeply committed relationship builder from the finance space who's capable of assisting customers with a 'customer-centric' ethos? In this role you'll be supporting activities across a variety of financial products whilst also speaking directly with investors and borrowers. Our client's aim is to establish themselves as the preferred and most...

  • Customer Success Specialist

    1 week ago

    Sydney, New South Wales, Australia CircuIT Recruitment Group Full time

    Leaders in tech-charity Top tier office space Clear career progression pathMy client is a not-for-profit ticketing platform that is dedicated to supporting impact projects. Since it launched in 2016, they have transformed over $2.5 million of booking fees into donations for various social impact projects. The platform works with a variety of events such as...

  • Technical Specialist

    7 days ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypeContractReferenceBH-371137IndustryITSalaryper hour - Min: AUD 120 - Max: AUD 150Location: ACT, NSW, NT, QLD, SA, TAS, VIC, WA.- Contract: 12 months with 2x 12 months extensions.- Eligibility: Australian citizenship and Baseline security clearance required.- Working Arrangement: Hybrid working Arrangement- About the opportunity:Seeking Technical...

  • Relationship Manager

    7 days ago

    Sydney, New South Wales, Australia St Full time

    Manage a Consumer Goods & Transport portfolio Acquisition and business development focus Barangaroo or Bankstown location, with work flexibilityHow will I help?St.George supports Australian industry through a network of professional bankers, specialists and support teams, and we're committed to offering deep expertise and customer service excellence to our...

  • Customer Relationship Manager

    7 days ago

    Sydney, New South Wales, Australia Uplift Recruitment Full time

    Are you a deeply committed relationship builder from the finance space who's capable of assisting customers with a 'customer-centric' ethos? In this role you'll be supporting activities across a variety of financial products whilst also speaking directly with investors and borrowers. Our client's aim is to establish themselves as the preferred and most...

  • Customer Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia Insulet Corporation Full time

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are...