Rostering & Administration Coordinator

2 weeks ago

Mulgrave, Victoria, Australia My People Solutions Full time

My People Solutions is seeking a seeking a highly organised, detail-oriented people person to join a professional and well-established Registered NDIS Provider as a Rostering & Administration Coordinator.

The successful candidate will work closely with the General Manager and be responsible for assisting with the recruitment and onboarding of new workers, managing worker schedules, keeping clients informed of any changes and ensuring that all client shifts are filled with workers who have the experience & skills to work with that client in accordance with company policies and procedures.

You need to have strong leadership experience, workforce planning skills and extensive knowledge of the SCHADS Award as well as the ability to quickly build rapport with clients and workers.

  • Phone screen suitability of applications for worker roles, undertake follow up calls to check information, arrange interviews, confirm availability and request documentation.
  • Update & maintain CRM & Scheduling tools with changes & new information.
  • Develop and maintain employee rosters for clients and workers, ensuring that all shifts are filled.
  • Work closely with the General Manager, clients and workers to identify upcoming shift changes.
  • Ensure documentation is maintained and up to date and that scheduling is compliant with company policies, procedures and the SCHADS Award
  • Monitor worker time and attendance, shift notes & incident reports.
  • Follow policies and procedures for incident escalation, ensuring appropriate and timely responses.
  • On call out of hours rostering on rotation.

Requirements

  • 3+ years in a NDIS supervisory or leadership role.
  • Strong working knowledge of the SCHADS Award.
  • Extensive experience in workforce planning, rostering & scheduling.
  • Understanding of recruitment & onboarding processes.
  • Available for out of hours on call roster schedule.
  • Experienced in using Microsoft Office, CRMs & Scheduling Tools.
  • Exceptional interpersonal & communication skills (verbal and written).
  • Able to work independently and as part of a team.
  • Strong record keeping, administration & organisation skills.
  • Enjoys constant change & problem solving.
  • Have an abundance of patience

Benefits

Great salary available for the right candidate, full-time office-based role Monday to Friday 6am to 2pm, out of hours weekend on call rotating roster, inclusive & supportive team and opportunities for professional development.

Interested? Apply Now

  • Roster Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia SECUREcorp Full time

    Securecorp is a successful, progressive, and award-winning Company who provide premium security, cleaning, electronics, and monitoring services nationally across various industries including retail, major events, prestige corporate sites, aviation and much more. We are guided by our core Company values of reliability, integrity and results and we provide...

  • Services & Administration Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia Fronditha Care Full time

    Fronditha Care is a longstanding Aged Care Provider committed to delivering services to Australian elders of Culturally and Linguistically Diverse Backgrounds.We focus on providing unique services both in residential and community care for elderly people of Greek speaking background in Victoria and of multilingual background in New South Wales.An opportunity...

  • Client Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia My People Solutions Full time

    My People Solutions Recruitment & Labour Hire Agency has been experiencing strong growth, especially in their Healthcare Solutions team. The team has a new opportunity for an experienced client coordinator / workforce shift scheduler to roster nurses & care workers to regular and short notice shifts and build engaging and trusted relationships with...

  • Allocations Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia Australian Unity Full time

    As Australias first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.The Home Health program delivers in-home support services to ageing clients to help them live independently, supported and empowered, within their own homes and communities.Within this Home Health...

  • Allocations Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia Australian Unity Full time

    As Australias first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.The Home Health program delivers in-home support services to ageing clients to help them live independently, supported and empowered, within their own homes and communities.Within this Home Health...

  • Operations Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia SECUREcorp Full time

    Description About Securecorp Securecorp is a successful, progressive, and award-winning Company who provide premium security, cleaning, electronics and monitoring services nationally across various industries including retail, major events, prestige corporate sites, aviation and much more. We are guided by our core Company values of reliability, integrity...

  • Office & Administration

    2 weeks ago

    Mulgrave, Victoria, Australia My People Solutions Full time

    My People Solutions is seeking a highly organised, efficient, detail-oriented people person to join a professional and well-established small office, answering phones, organising meetings and diaries, managing team workflows & supporting a variety of team members to with a variety of administration & customer tasks.The successful candidate will work closely...

  • Operations Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia Hassett People Solutions Full time

    Assist in the day to day operations South East Suburbs Competitive Salary on OfferABOUT OUR CLIENTOur client is a pioneer in communications equipment manufacturing located in the south eastern suburbs of Melbourne. Due to growth within the business, they require a capable Operations Coordinator.ABOUTTHEROLESupporting the Operations Manager, as Operations...

  • Brand Team Administrator

    2 weeks ago

    Mulgrave, Victoria, Australia Bristol-Myers Squibb Full time

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...

  • Service Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia SMAART Recruitment Full time

    Our client is one of the world's leading pump manufacturers and are a global water technology company committed to pioneering solutions to the world's water and climate challenges and improving the quality of life for people.With an office conveniently in the SE Suburb of Melbourne, they and are now on the lookout for a Service Coordinator to join their team...

  • Sales Administrator

    2 weeks ago

    Mulgrave, Victoria, Australia Veritas Recruitment Full time

    Join a thriving business in the South Eastern Suburbs as a dedicated Sales Administrator. We're in search of a motivated individual with SAP/ERP experience, ready for an immediate start, to join our dynamic team and play a key role in ensuring their ongoing success.Role Overview: As a Sales Administrator, you will play a vital role in supporting our sales...

  • Temporary Administrator

    2 weeks ago

    Mulgrave, Victoria, Australia Sharp & Carter Full time

    Temp to Perm opportunity to enhance and develop your skills Excellent hourly rates available Mulgrave office work close to homeAbout the roleMy client is seeking a polished and forward-thinking Administrator to join their tight-knit team and provide excellent support to the Leadership Team, in a role that will allow variety and a new challenge. This is an...

  • Client Service Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia Calvary Full time

    Progress with purpose at one of Australia's largest health care providersGet ahead with salary packaging, benefits and professional development in a supportive team environmentOne Permanent Full-Time position available and One Permanent Part-Time position availableAbout the roleAt our Mulgrave office we are currently recruiting for one full time Client...

  • Compliance & Administration Officer

    2 weeks ago

    Mulgrave, Victoria, Australia Veritas Recruitment Full time

    Are you a proactive and detail-oriented individual with a passion for compliance and administration? We are currently seeking a Compliance & Administration Officer to join a global leader in chemicals and ingredients distribution.In this pivotal role, you'll oversee corporate compliance for the ANZ operations, ensuring strict adherence to local laws and...

  • Client Services Administrator

    2 weeks ago

    Mulgrave, Victoria, Australia Charterhouse Partnership Full time

    Client Services Administrator | Part-Time - Seeking an experienced Client Services Administrator in the Public Practice sector for a part-time role with flexible hours.Client Services AdministratorBoutique Financial Services Firm- $75 + super pro-rata (part-time)Supportive and Growing CultureMulgrave Location (On-Site Parking)Hybrid Working EnvironmentAbout...

  • Client Services Administrator

    7 days ago

    Mulgrave, Victoria, Australia Charterhouse Full time

    Client Services Administrator Boutique Financial Services Firm (Accounting)$75 + super + BonusSupportive and growing cultureMulgrave location (Parking On site)Hybrid workingAn experienced Client Services Administration with ATO and ASIC experience, working for a boutique Accounting Firm, Mulgrave locationAbout the CompanyA great opportunity for an...

  • Sales Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia FourQuarters Full time

    Permanent role Based in Melbourne Southeast suburbs. Immediate start, Hybrid hoursAbout theorganizationAustralian‐owned multinational logistics company.About the roleA motivated and friendly & reliable Sales Coordinator to provide Sales admin support to customers, as well as looking for new business opportunities within the existing customer base.Duties...

  • HR Services Administrator

    2 weeks ago

    Mulgrave, Victoria, Australia deliberatepractice Full time

    HR Administrator - Part Time (20 hours) Wellknown and respected global organisation Flexibility, WFH 20 hours per week, school hours or you chooseThis leading global tier 1 defence organisation is looking for a dynamic and proactive HR Administrator to join their Melbourne office on an initial 3-month basis on a part time, 20 hours per week basis. A leader...

  • Project Administrator

    2 weeks ago

    Mulgrave, Victoria, Australia Kmart Full time

    Brighter Futures Start HereAt Kmart it's not just what you do, it's who you are that makes every day living brighter.You'll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you'll feel the impacts of the work you'll do for our millions of customers every day. We're focusing on being a...

  • Client Service Coordinator

    2 weeks ago

    Mulgrave, Victoria, Australia Calvary Care Full time

    Progress with purpose at one of Australia's largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent Full-Time position available About the role At our Mulgrave office we are currently recruiting for one full time Client Service Coordinator who will play a crucial role in...