Midtown Macquarie Park Operations Manager

1 week ago

Macquarie Park, Australia Mission Australia Full time

Permanent Full time:

-
Location: Macquarie Park, NSW:

-
Salary: $130K + Super + Salary Packaging:


  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia


When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.

United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Find out more about us and our purpose.

Your Opportunity


This role will lead all aspects of operations for Mission Australia Housing in the new Midtown Macquarie Park Estate, a new social and affordable housing development being delivered as part of NSW Communities Plus Program.


As the Operations Manager, you will successfully deliver on the contractual requirements of this unique program, leading a team of Housing staff and managing all aspects of building and tenancy management, community development programs and stakeholders engagement.


This role will ensure that Mission Australia Housing delivers high quality services, builds reputation and brand and supports sustainable growth.


Your key responsibilities will be to:

  • Lead the Midtown Macquarie Park Operations team using an integrated service delivery approach to manage 3 streams of Service Delivery across Tenancy, Asset Management and Community Development
  • Develop strong relationships with key stakeholders including Local and State Governments, developers, support partners and the broader community
  • Deliver on contractual obligations on this program
  • Oversee the industry leading Tailored Support Coordination Service delivered by MA CS
  • Develop and implement operational and building plans for the successful management of social and affordable housing buildings within this estate
  • Work collaboratively with Senior Leadership Team to mobilize the Midtown development and establish operations onsite at Midtown
  • Manage and report operations and asset budgets for Midtown Macquarie Park
  • Monitor and report on weekly, monthly and quarterly performance
  • Work along with MA Service Design and MA Research team to implement community level evaluation across all Midtown Macquarie Park programs
  • Build and maintain productive and collaborative relationships with external and internal stakeholders, sector and industry leaders to promote and build MAH reputation

Requirements for Success

  • Tertiary qualification in property management or relevant field
  • Extensive leadership and senior level operational experience ideally in the social or community housing sector and/or property management
  • Extensive experience in the social housing sector or property management
  • Experience in operational budgeting, asset management and financial management
  • Outstanding oral and written communication
  • Exceptional relationship management skills with highlevel customer service focus
  • Experience in Strata management desirable
  • Experience in Community development and delivering community programs desirable
  • Demonstrated experience working and collaborating effectively with key stakeholders
  • Ability to deal with ambiguity and complexity
  • Real estate license desirable


Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.


Our culture


Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We're committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity.

So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a
career with Mission Australia.

Your benefits

  • Rewarding work every day you know you're making a real difference
  • Notforprofit salary packaging, reducing your tax (details via
    AccessPay):
  • Generous discounts with health insurance and major retailers
  • Free external, confidential counselling and access to chaplaincy support.
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