Marketing Coordinator, Banking

2 weeks ago


Melbourne, Victoria, Australia PayTech Full time

Position:
Marketing Coordinator

Position Address:
Melbourne CBD

Organisational Unit:
Cards

Work Type:
Contract finishing June 2024

Reports to:
Senior Marketing Manager, Pay (Cards)

Your main responsibilities will include:

  • Managing the development and delivery of direct marketing/servicing communications through eDM, DM, SMS (through Responsys or Salesforce), and manage external thirdparty suppliers with a focus on migration related activities.
  • Be proficient in creative, data and vendor briefs.
  • Detailed orientated and ability to review and manage feedback and approvals with Legal and Compliance counsel and other key stakeholders.
  • Liaise and coordinate agencies and vendors ensuring campaign and service deliverables are on brief, on time and within budget.
  • Coordinate and collaborate with internal and external stakeholders and teams (as required) building relationships with key stakeholder groups including Project team, Marketing, Product, Analytics, Legal, Compliance, and thirdparty suppliers.
  • 35+ years' B2C experience in delivering end to end multichannel (DM, SMS, eDM, online) within financial services or telecommunications.
  • Previous experience with either Salesforce or Responsys CRM
  • Ability to liaise with broad groups of stakeholders and lead initiatives when required.
  • Understanding of customer drivers in product adoption, customer engagement and usage.
  • A team player who networks across the business, working in true collaboration with wider teams for successful execution.
  • Customer focused, with a passion for delivering a compelling customer experience and communications.
  • Forward thinking, with an eye for detail.
  • Highly adaptable and works well in a fastpaced environment.
  • Selfmotivated and well organised

More details about the role

  • Melbourne CBD based opportunity at client office 4 days a week. Location may vary pending collaboration required with other stakeholders in the project.
  • Flexible working options available


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