Delivery Manager

2 weeks ago

Sydney, New South Wales, Australia Reserve Bank of Australia Full time
Impactful work that helps make a difference to the Australian people- Develop your career in a collaborative, safe & fun-to-work environment- Access to a wide-range of staff benefits

Do you have strong leadership capabilities, coupled with change management and delivery management experience supporting critical business systems, strong critical thinking and communication skills, and enjoy working in a fast paced and challenging environment?

Be more - have an impact and make a difference.

This role is part of the Business Services Group, Banking department.

Business Services Group is responsible for the provision of banking and payments services to Australian Government agencies, the provision of payment settlement services to Australian financial system participants through the Reserve Bank Information and Transfer System (RITS) and the Fast Settlement Service (FSS), the conduct of Exchange Settlement Accounts and the production and issuance of Australian banknotes.

Banking Department provides a range of banking services to Australian Government departments.


Oversee the direction of a business change related functional, operational or technical area, while leading and developing individuals and teams to achieve goals and deliver RBA outcomes.

Manage delivery of changes to Banking Department's systems in close consultation with related teams established within the Information Technology Department (IT).


You will be working in an Agile based environment, working on delivering modern banking services with a particular focus on ISO, BECS, NPP and Core Banking for Australian government agencies to leverage in serving all Australians.

You will contribute to the broader strategic direction and leadership for Change Delivery.

Your key responsibilities will be to:

  • Contribute to the broader strategic direction and leadership for Change Delivery. Contribute to the improvement of policies, systems and processes that enables the support of large and complex project activities.
  • Develop and maintain the implementation of change strategies, framework and practices to identify and respond to issues, risks and opportunities, maintaining key controls and ensuring appropriate processes are in place.
  • Manage internal and external relationships, communicating and collaborating effectively with key stakeholders to successfully deliver change.
  • Represent the Department on industry working groups. Manage readiness and implementation tasks, ensuring training and system documentation is supplied to operational areas.
  • Ensure that the Department's systems have the capacity for accommodating future products and services, liaising with architects and developers as required.
  • Participate in the development and implementation of the Department's target business architecture as required.
  • Ensure operational accountability in regards to people management, budget and processes for Change Delivery.
  • Enable and recognise workforce performance in a way that encourages continuous improvement.
Your background


To be successful in this critical role you will bring;- Demonstrated experience leading, developing and motivating small and large project teams- Significant experience in stakeholder management and experience in representing the department across the Bank or similar organisation.

- Knowledge of Agile project methodology will be highly regardedYour Team


As part of the change delivery team you will create a RBA values aligned culture, enabling an environment for high levels of employee engagement and achievement.

You will lead, guide and develop individuals and teams to effectively achieve area outcomes agreed by key stakeholders.

Be More


Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility.

Your individual growth and success drives the Bank forward as an organisation. Be more means you can do more, for yourself and for Australia.

  • Why RBA?_


Through the pursuit of national economic policy objectives and associated activities in financial markets and banking, the RBA makes an important contribution to the Australian economy.

We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.


Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity.

As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve.

We encourage intelligent inquiry and we treat one another with respect, while promoting the public interest through our efforts.

Few places give you the balance of professional challenge and a management culture that not onl

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