Trade Sales Associate

1 week ago

Terrey Hills, New South Wales, Australia H&G Full time

The Trade Sales Associate's primary role involves assisting customers directly, completing sales transactions, and ensuring accurate and secure movement of products within the yard, store, or warehouse. They also support the team in meeting and surpassing service delivery expectations for customers. This role suited for those with plumbing or concrete experience.

General Responsibilities / Key Result Areas (KRA's):

  • Performs material handling activities such as counting, weighing, sorting, loading and unloading;
  • Handles inbound material receiving and allocation to a yard, store, or warehouse;
  • Accurately loads vehicles for outgoing deliveries;
  • Checks stock levels and notify appropriate supervisor when minimum stock levels are reached;
  • Reports all damage and/or loss of stock;
  • Builds product knowledge;
  • Cooperates with other departments and work locations to fulfil customer orders;
  • Completes work orders and receiving documents accurately;
  • Works with team to ensure branch success and provides excellent customer service;
  • Assists with customer enquiries;
  • Operates point of sale (POS) system to transact sales;
  • Assists in maintaining warehouse equipment;
  • Operates a forklift;
  • Rotates yard stock.

Technical Expertise / Education Required:

  • Plumbing or steel/concrete experience is essential;
  • Customer service experience is essential;
  • Forklift experience highly desired;
  • Ability to establish priorities and accomplish multiple tasks with mínimal supervision;
  • Teamplayer;
  • Minimum of one year experience in a warehouse/yard position desirable, but not essential;
  • Ability to read, write and perform basic math functions.

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