Central Rental Sales Coordinator

1 week ago

City Of Wanneroo, Australia Onsite Rental Group PTY Ltd Full time

Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow.

Job Description

Based out of our West Australian main office in Wangara, we are looking for 3 motivated, hands-on Rental Sales Coordinators to deliver exceptional customer service through safe and efficient administration activities within the branches. The role of a Central Rental Sales Coordinator will play a pivotal support function for the administrative components of the Western Region branch network as required.

Reporting into the Regional Sales Manager - South West, the successful candidates will:

  • Identify customer needs and provide suitable equipment rental solutions.
  • Aim to convert all sales opportunities, adding value for the customer.
  • Assist branches with daily administrative tasks.
  • Alleviate administrative duties for branch-based Rental Service Coordinators (RSCs).
  • Develop and manage quotes for equipment supply.
  • Review and manage the validity of existing quotes.
  • Enter and manage rental contracts, including off-hiring upon contract expiration.
  • Manage the life cycle of customer contracts by ensuring all information is correct and up to date.
  • Coordinate with relevant departments to ensure equipment availability.
  • Liaise with suppliers and customers to provide logistics solutions.
  • Work through customer disputed invoices and implement effective dispute resolution
  • Oversee the entire sub-hire process for all branches in the Western Region from start to finish
Desired Skills and Experience

Skills and Experience:

  • Ability to use systems and accurately enter data
  • Ability to successfully manage competing objectives, multitask and be flexible
  • Demonstrated ability to manage conflicting priorities and deadlines
  • Microsoft Word, Excel and Outlook experience essential
  • Exceptional communication skills both written and verbal
  • Knowledge of Baseplan desirable

Benefits and perks:


• At Onsite, we are committed to creating a positive workplace culture, and we provide a range of benefits to assist our employees in their personal and professional lives, including:

• Salary continuance insurance & access to Best Doctors service

• Ongoing training and career development opportunities

• Access to discounted health insurance through our corporate partner

• Access to our Free Employee Assistance Program

• Supportive & Strong local, regional & national team

• Access to WHEREFIT with exclusive discounts at leading fitness/ wellbeing brands

Onsite is committed to achieving a diverse and socially inclusive workforce. All candidates will be required to undergo background checks as part of our application process

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