Revenue Collection Officer

2 weeks ago

Saint Leonards, Victoria, Australia Allity Full time
Attractive NFP salary packaging options + tax benefits

  • Join one of Australia's largest Aged care providers
  • Be part of a collaborative, fun and dynamic team

Bolton Clarke Group is Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.


In this role you will have full ownership of the resident billing and Medicare funding reconciliation, along with supporting activities for assigned Aged Care Homes in the group.


Reporting to the Revenue Manager and working closely with the broader Revenue Team, the Revenue Collections Officer's duties, this role is outcome-orientated, responsible for the management of the collections of resident debtors function to agreed targets.

It is a requirement for the Revenue Collections Officer to develop a detailed understanding of aged care fees and funding to be successful in the role.

When pursuing overdue debtors, the Revenue Collections Officer needs show empathy and understanding during discussions with resident representatives.

Accountabilities:

  • Collection of all large debtors
  • Manage collection charge outs to resident accounts including penalty interest and oncharge of legal fees
  • Agree resident payment plans as required
  • Manage and distribute 1st and 2nd collection letters
  • Meet fortnightly with the Revenue Manager to discuss status of all large debtor accounts
  • Organising caveats over resident property
  • Organise guardianship orders with home General Managers where there is POA mismanagement or misappropriation
  • Prepare debtor account reconciliations for legal claims
  • Organise affidavits as required
  • Directing Bolton Clarke's external Collections solicitor is resident matters that have gone legal
  • Liaise with internal Head of Legal where legal matters fall outside external solicitor responsibilities
  • Develop improved aged debtor reporting
  • Refine routine debtor collection practices of the broader Revenue Team;
  • Other collection duties as required


You will be a team player with strong analytic and excel skills, with excellent communication skills who can show empathy in difficult times.


Qualifications Required
Relevant tertiary qualifications or studying accounting desirable but not mandatory

Experience / Knowledge Required

  • Proven Debtor Collection experience
  • Residential Aged Care industry experience preferred
  • Knowledge of relevant legal requirements
  • Strong communication and negotiating skills (assertiveness)
  • Methodical and structure approach
  • Demonstrated experience in a high volume computerised Accounts environment
  • Excellent computer skills (Word, Outlook, Excel)
  • Ability to work well in a team
  • High attention to detail
  • Maintain a high level of confidentiality and professionalism at all times
  • Highly motivated and able to take initiative

Benefits

  • Salary sacrificing / packaging options
  • Flexible working environments
  • Competitive salary
  • Opportunity for career progression & development
  • A range of employee benefits & discounts
  • Employee Assistance Program
  • Enjoy being close to public transport and lots of great cafes.


You will be based with our team at our corporate office based in St Leonard's NSW or Kelvin Grove QLD and joining a friendly and happy team.

  • Revenue Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia Allity Full time

    Attractive NFP salary packaging options + Tax benefits + Rewards Join a highly collaborative, fun and dynamic team 6 month maternity cover, Immediate start, St Leonards locationAllity is part of the Bolton Clarke Group, one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating...

  • Revenue Compliance Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia Bolton Clarke Full time

    Hybrid work environment $15,900 Salary packaging + $2,650 meal & entertainment allowance Supportive small team of 4 We are currently looking for a Revenue Compliance Officer. This is a Permanent Full-Time role based in our St Leonards Sydney Office. About the role:The Revenue Compliance Officer supports the Revenue Compliance Team by managing administrative...

  • Revenue Compliance Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia Allity Full time

    4 month fixed term contract Immediate start, St Leonards location Competitive salaryAllity is part of the Bolton Clarke Group, one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.Allity is a team of committed aged care professionals dedicated to...

  • Revenue Compliance Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia Allity Full time

    Attractive NFP salary packaging options + Tax benefits + Rewards Join a highly collaborative, fun and dynamic team Initial 6month contract, Immediate start, St Leonards locationAllity is part of the Bolton Clarke Group, one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating...

  • Revenue Analyst

    2 weeks ago

    Saint Leonards, Victoria, Australia Novasyte Full time

    Are you looking for an exciting opportunity as a Revenue Analyst? Join our diverse business that specializes in providing Data, Technology, and Consulting services to the healthcare industry. We are currently seeking a talented individual to join our team at our North Sydney office.As a Revenue Analyst, you will play a crucial role in managing revenue...

  • Revenue Analyst

    2 weeks ago

    Saint Leonards, Victoria, Australia Allity Full time

    Attractive NFP salary packaging options and Tax benefits Professional development and career opportunities Join a highly collaborative, fun and dynamic team Allity is part of the Bolton Clarke Group, one of Australia's largest independent, notforprofit providers of home care, retirement living and residential aged care, operating nationally and...

  • Collections Offcier

    2 weeks ago

    Saint Leonards, Victoria, Australia Charterhouse Full time

    Collections Officer, St Leonards, ASX listed FS business, $72-77k package- ASX listed, FS company on CV:Two days WFH, 5 days additional leave:- $72-77k packageAbout the Company:My Client is an ASX listed Financial services group and established leader in their field of business.About the Role:Experienced Collections Professional needed to join tight-knit...

  • Finance Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia HammondCare Full time

    About usHammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals,...

  • Finance Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia Hammond Care Full time

    About us HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Data and Information Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia HammondCare Full time

    About the roleA rewarding opportunity to join HammondCare and make a difference in the quality of life of people living with dementia and their families on a Fixed Term Full-Time Contract until End of June 2025 with flexible work options (Hybrid/WFH) from any of our office locations in Sydney, Melbourne or Adelaide.As a Data & Information Officer (Research...

  • Accounts Receivable Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia Page Personnel Full time

    Opportunity to join a growing and supportive team environment Opportunity of career progressionAbout Our Client:Our client is forward-thinking and always looking for ways to innovate and improve. They are agile and able to adapt quickly to changing market conditions and consumer trends. They understand that in order to stay ahead of the competition, they...

  • Finance Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia People2People Full time

    Having any job is not always enough, working within an industry that truly makes a difference can directly effect your job satisfaction. I am recruiting a temp finance officer to start ASAP with potential to extend.This role covers transactional accounting but a large emphasis on customer collections and interactions (phone based). Due to this, the right...

  • Accounts Receivable Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation that enrich veterans and seniors' lives and create connected, supportive and vibrant communities. We're proud to make a difference, and so can youWe are seeking a detail-oriented and experienced Accounts Receivable Officer to join our team. As the AR Officer, you will be responsible for ensuring efficient...

  • Junior Finance Analyst

    2 weeks ago

    Saint Leonards, Victoria, Australia Novasyte Full time

    We are looking for an experienced Junior Finance Analyst to join our team located in our Sydney office where you will help support the ANZ Commercial revenue and profitability processes. You will be part of a highly visible and interactive team, where you will be responsible for managing revenue/accounts receivables for a diverse set of business lines that...

  • Administration Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia NSW Health Pathology Full time

    Employment Type: Permanent Part TimePosition Classification:Administration Officer Level 4Remuneration:$ $36.03 per hour plus superannuationHours Per Week: 24Requisition ID:REQ494246Location:Royal North Shore HospitalApplications Close: 23 June :59pmAbout the opportunityNSW Health Pathology are currently seeking an Administration Officer to join the...

  • Digital Marketing Specialist

    2 weeks ago

    Saint Leonards, Victoria, Australia IQVIA Full time

    We are currently seeking a talented Digital Marketing Specialist to join our Multichannel Fulfilment Partner Department in our North Sydney office.As a key member of our team, you will play a pivotal role in driving revenue growth by leveraging our innovative solutions. These solutions encompass multichannel promotional communications targeted towards...

  • Chief Executive Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia HR4Business Pty Ltd Full time

    CHIEF EXECUTIVE OFFICER - BELLARINE BAYSIDE COMMITTEE OF MANAGEMENT·Strategic and people focussed role·Competitive Remuneration Package·Fixed term, 3-year contract·Located on the Bellarine PeninsulaOur client,Bellarine Bayside Foreshore Committee of Management (Bellarine Bayside)is a not-for-profit organisation established by the Victorian Government to...

  • Customer Experience Quality Analyst

    2 weeks ago

    Saint Leonards, Victoria, Australia InDebted Full time

    About UsInDebted is changing the world of consumer debt collection for good. We've disrupted the traditional debt collection industry by providing businesses with a better way to support overdue customers to get back on track. Our solution is product-led, driven by AI and ML, and places customer experience at the core.We're fully remote, with a team of over...

  • Principal - Retail and Commerce - Business

    2 weeks ago

    Saint Leonards, Victoria, Australia Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Scientific Officer

    2 weeks ago

    Saint Leonards, Victoria, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Your life's best workIt's an exciting time to be a part of Genesis Care as we look for a casual Scientific Officer to assist the team in the provision of clinical physics and quality...