Principal - Retail and Commerce - Business

1 week ago

Saint Leonards, Victoria, Australia Mastercard Full time
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Principal - Retail and Commerce - Business Development

Business Development - Retail and Commerce - Principal

Be part of a team that brings the best of Mastercard to our customers.


The Data & Services (D&S) team and solutions fuel growth for Retail and Commerce partners globally by providing cutting edge services in the areas of Loyalty, Personalisation and Business Experimentation.

Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, restaurants, consumer goods and telecom companies.


As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting client relationships.

The Role

As a Principal, you will be instrumental in driving the growth of our Retail & Commerce customer segment (e.g. retailers, airlines, hotels, consumer & packaged goods companies).


You will be responsible for managing and expanding existing customer relationships with selected global strategic accounts, tapping into new markets/buying centres to generate and qualify leads, promote products and services, and drive sales.


In addition, you will contribute to new client business development by initiating contact with potential new customers and managing opportunities through the sales pipeline to a successful close, further extending our customer base and revenue.


  • Exhibit strong relationship management skills to drive revenue growth and expand buying centres, fostering lasting partnerships with the client.
  • Be detail oriented, forming a deep understanding of the client/s strategies, objectives, operations, leaders, etc.
  • Have a customer first attitude, capable of uncovering customer needs and crafting innovative global customer strategies.
  • Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.
  • Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
  • Collaborate closely with other team members to move sales processes into signed deals.
  • Foster a teamorientated environment within the sales group and collaborate effectively with other colleagues across Mastercard to drive collective success.
All About You

  • Demonstrated excellence and career development in a B2B sales role.
  • Proven selfstarter with record of success in teamoriented environment.
  • Expertise in selling to at least one of the following industries: retail, travel, hospitality, telco, restaurants, consumer goods companies.
  • B2B Sales experience preferably in data/analytics/insights, loyalty or professional services.
  • Demonstrated experience in selling solutions to clevel clients.
  • Strong communication and persuasion skills, both written and oral.
  • Ability to influence internal and external stakeholders across markets and divisions.
  • A proven attitude for learning technical terms and developing an understanding of complex technical products.
  • High level of energy, drive, enthusiasm, initiative, and commitment.
  • Bachelor's degree minimum.
  • Fluency in English.
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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