Customer Service Advisor
2 weeks ago
The Opportunity:
Reporting to the Critical Incident Desk Supervisor, this OR Permanent opportunity offers an enthusiastic, motivated and customer centric, individual an opportunity to join a fast paced, driven and diverse team.
Why you want to work for our team:
- Working within a custom designed modern building with free on
- Work 2 days from her per week
- Supportive, fun and encouraging team earning above award wage
- Career progression making use of our extensive learning and development program.
- Discounts Hub with exclusive discounts across major Australian retailers
Your key responsibilities will include:
- Effectively manage a high volume of both inbound/outbound calls.
- Resolve, manage and escalate incidents logged by our customers.
- Reporting to all Managers as required on all incidents and ensuring the correct processes are followed.
- Ensure a swift and efficient service whilst adhering to agreed service levels and KPI's.
- Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.
You will be required to/ have:
- Experience working on a helpdesk/call centre
- Preferred.
- Ability to remain calm under pressure; whilst demonstrating diligence and ability to multitask.
- Exceptional customer service focus with a strong attention to detail
- Excellent communication skills, both written and verbal.
- Attend 2 weeks on site paid training
If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.
-
Customer Service Advisor
2 weeks ago
Mulgrave, Victoria, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.THE OPPORTUNITYReporting to the Critical Incident Desk Advisor, this part time role offers an enthusiastic, motivated and customer centric, customer service...
-
Service Advisor
2 weeks ago
Mulgrave, Victoria, Australia Penfold Motors Burwood Full timeThe Penfold Motor Group is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Suzuki and Isuzu. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are...
-
Service Advisor
2 weeks ago
Mulgrave, Victoria, Australia Eagers Automotive Full timeCompetitive remuneration package Work for Australia's no. 1 automotive brand Join Australia's largest automotive retailerIn your role as a Service Advisor you will be 100% focused on managing your Guests' experience whilst their vehicle is in our care. Your Customer centric nature will ensure you deliver the ultimate Customer Experience to each and every...
-
Customer Service Advisor
2 weeks ago
Mulgrave, Victoria, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.THE OPPORTUNITYReporting to the Critical Incident Desk Supervisor, this Full time 6 Month Fixed Term role offers an enthusiastic, motivated and customer centric,...
-
Customer Service Advisor
2 weeks ago
Mulgrave, Victoria, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.THE OPPORTUNITYThis role offers an enthusiastic, motivated and ambitious customer service representative an opportunity to join a fast paced, professional team...
-
Customer Service Advisor
2 weeks ago
Mulgrave, Victoria, Australia City FM Australia Full timeCity FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.The Opportunity:Reporting to the Critical Incident Desk Supervisor, this Permanent opportunity offers an enthusiastic, motivated and customer centric, individual...
-
Customer Service Advisor X4
2 weeks ago
Mulgrave, Victoria, Australia Recruitly Full timeStart ASAP - 3-4 months Significant hourly rate offered | Monday to Friday 9 Hybrid role, min 2 days in office, 3 from homeThe OrganisationWith over 25 years of successful service delivery this organisation is leading the way and offers the opportunity to work in a supportive, fun, and progressive environment. With a global presence they partner with...
-
Customer Service and Supply Chain Officer
2 weeks ago
Mulgrave, Victoria, Australia Pfizer Full timeWhy Patients Need YouOur manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what's possible and taking action.What You Will AchieveYou will help Pfizer carry out the activities in...
-
Customer Service
2 weeks ago
Mulgrave, Victoria, Australia SECUREcorp Full timeAbout Securecorp: Striving with over 25 years of experience and excellence in security services. This company is Australia's leading national providers of security, monitoring, electronics, and cleaning services. About the role: This is a great opportunity for dedicated individual with experience in customer service and call centre work to join our...
-
Customer Service
2 weeks ago
Mulgrave, Victoria, Australia SECUREcorp Full timeAbout Securecorp: Striving with over 25 years of experience and excellence in security services. This company is Australia's leading national providers of security, monitoring, electronics, and cleaning services. About the role: This is a great opportunity for dedicated individual with experience in customer service and call centre work to join our team as...
-
Senior Tax Advisor
2 weeks ago
Mulgrave, Victoria, Australia Kmart Full timeSenior Tax Advisor Job Details | kmartaustr Press Tab to Move to Skip to Content Link Search by keyword (Marketing, Technology etc.) Search by Location Loading... Work Type All Category All City All Send me alerts every Send me alerts every Senior Tax Advisor Date: 23 May 2024 Location: Mulgrave, VIC, AU ...
-
Customer Service
2 weeks ago
Mulgrave, Victoria, Australia Johnson Controls Full timeJob DetailsThe CompanyADT Security has a reputation as one of Australia's most trusted home and business security companies with safety and security the cornerstone of the business. Its world-class technology and A1 Grade monitoring have been protecting Australians for decades.ADT Security is part of Johnson Controls and we are global diversified technology...
-
HR Advisor
2 weeks ago
Mulgrave, Victoria, Australia Beacon Lighting Full timeVery attractive hybrid work balance and a great supportive team culture Currently based in Mulgrave, relocating to new purposebuilt offices in Nunawading early 202 Questions? Contact Steve onAbout Beacon LightingEstablished in Melbourne in 1967, Beacon Lighting is Australia's leading specialist retailer of lights, ceiling fans and light globes, with over 120...
-
Customer Service
2 weeks ago
Mulgrave, Victoria, Australia SMAART Recruitment Full timeYou will be working for afamily-owned company that has been a global leader in the home care business for over 140 years, spanning over five generations, it has developed theworld's best cleaning tools.WHATS IN IT FOR YOU... Permanent full time role Convenient South Eastern Suburbs location (Mulgrave) with onsite parking Access to some of the worlds best...
-
Customer Service Operator
2 weeks ago
Mulgrave, Victoria, Australia IPA Personnel Services Full timeOur client is a global leader in water, hygiene and energy technologies and services. Specialising in Foodservice, food processing, hospitality, and healthcare.They pride themselves on delivering exceptional customer service and high-quality products/services to their customers.As a small supportive team, they are proud of their collaborative work...
-
Employee Relations Advisor
2 weeks ago
Mulgrave, Victoria, Australia Kmart Full timeEmployee Relations Advisor Press Tab to Move to Skip to Content Link Search by keyword (Marketing, Technology etc.) Search by Location Loading... Work Type All Category All City All Send me alerts every Send me alerts every Employee Relations Advisor Date: 14 May 2024 Location: Mulgrave, VIC, AU Company: ...
-
Customer Service Officer
2 weeks ago
Mulgrave, Victoria, Australia Veritas Recruitment Full timeAbout the business: This global company specialises in the manufacture and distribution of commercial equipment used across a number of industries and are very well established within their market. Our clients prides themselves with the delivering of exceptional customer support by providing innovative solutions and unparalleled support service. About the...
-
Customer Service Officer
2 weeks ago
Mulgrave, Victoria, Australia Page Personnel Full timeMulgrave location- $35/hour + SuperAbout Our Client:Reporting to the Operations Manager, your main role and responsibilities will include but not limited to:High-volume sales order data entry of customer orders, daily. Answering inbound calls from customers. Forwarding customer feedback and complaints to the relevant stakeholder to fix, immediately....
-
Virtual Advisor, Mulgrave
2 weeks ago
Mulgrave, Victoria, Australia Tesla Full timeTesla participates in the E-Verify ProgramWhat to ExpectAs a Virtual Tesla Advisor it is your responsibility to offer seamless customer service throughout the entire customer journey across all our digital distribution channels. You have relentless determination to succeed and you are driven by the mission of Tesla to accelerate the world's transition to...
-
Customer Service Manager
2 weeks ago
Mulgrave, Victoria, Australia hireQ Full timeLead, inspire and coach a team to deliver tailored customer solutions Deliver mutually beneficial commercial outcomes for customers and your business Partner with senior leaders to enhance the overall strategy of the organisationLead a high performing, connected team to deliver outstanding CX solutions for customers with this established and trusted freight...