Guest Experience Manager

1 week ago


Melbourne, Victoria, Australia AA Appointments Full time

GUEST EXPERIENCE MANAGER



LOCATION:
MELBOURNE




SALARY PACKAGE:
$85K + Super


  • Unique Lifestyle Hotel
  • A new standard of accommodation
  • Dynamic and supportive management team

ABOUT YOUR NEW EMPLOYER
Our client is a NEW Lifestyle Boutique Hotel that boasts international career progression, fantastic benefits and great facilities.

They are currently seeking a talented GUEST EXPERIENCE MANAGER to lead a team of Guest Experience Hosts.

THE ROLE

  • Develop, activate and execute all aspects of guest interactions
  • Create unforgettable experiences for guests
  • Lead and drive your team to ensure seamless service delivery
  • Provide relevant training and development for the Guest Experience team

WHAT'S IN IT FOR YOU


You will be rewarded with an excellent remuneration package and the unique opportunity to work at Melbourne's most exciting openings.


  • Supportive management team
  • Growth oriented and flexible workplace
  • Career progression within through a huge portfolio of hotels & restaurants
  • Warm and friendly environment

WHAT YOU WILL NEED TO SUCCEED

  • Previous experience in a similar role
  • Passion for the luxury market
  • Proven commitment to delivering high levels of customer service
  • Reliable, selfmotivated and energetic
  • Team player with exceptional communication skills
Want to know more?
APPLY NOW or reach out to our Hospitality Division for a confidential chat.

NSW/

ACT:
VIC/SA/WA/

TAS:

QLD/NT:
Another fantastic career opportunity with AA Appointments - Travel & Hospitality Recruitment Specialists. Dedicated to matching your personal experience and career ambition with only the best industry partners.

  • Melbourne, Victoria, Australia Marriott International Full time

    As Marriott International'sflagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Melbourne, 20 Bourke Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs Marriott International's * * flagship brand, Marriott Hotels drives innovation in our industry. Be part of a...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs Marriott International's * * flagship brand, Marriott Hotels drives innovation in our industry. Be part of a...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs Marriott International's * * flagship brand, Marriott Hotels drives innovation in our industry. Be part of a...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By...


  • Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementMelbourne Marriott Hotel Docklands is looking for a Guest Experience Host to join the team on a Full-Time or Part Time...


  • Melbourne, Victoria, Australia Accor Apartments & Realty Full time

    Located in Melbourne's CBD, right around the corner from the food-lined streets of China Town, you will find Mantra on Russell. The property offers self-contained apartment-style hotel rooms, one and two bedroom apartments. Mantra on Russell is also home to an on-site restaurant, Home Kitchen & Bar for guests to enjoy gastronomy delights that Melbourne...


  • Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our...


  • Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our...


  • Melbourne, Victoria, Australia Marriott International Full time

    As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Overnight All-Rounder, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty,...


  • Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementTHE RITZ-CARLTON, MELBOURNE, TO DEBUT IN MARCH 2023We are thrilled to announce the opening of The Ritz-Carlton, Melbourne, in March 2023....


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our...


  • Melbourne, Victoria, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By...


  • Melbourne, Victoria, Australia Marriott International Full time

    As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Club Team Leader , we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty,...


  • Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our...