Support Coordinator

2 weeks ago

City of Armadale, Australia Ruah Full time
Ruah aims to promote measures to achieve equality. Section 51 of the Equal opportunity Act applies to this role._

Our mission is open hearts and
bold strides.


We have an exciting opportunity to work as a Support Coordinator in our Family Services Team based at Cannington and Armadale police station.

This is a full-time position, working 38 hours per week. The position is fixed-term until 30 June 2024.

This role provides crisis interventions to families experiencing high risk family and domestic violence.

The Support Coordinator role is responsible for undertaking assessments, providing interventions (crisis interventions) in collaboration with police and child protection officers.

The Support Coordinator works alongside Support Workers offering guidance and support on more complex client support.

At Ruah we work as one Ruah to support vulnerable clients to make a positive change. We need compassionate, experienced and trauma informed employees to drive our missions and values.

Who are we looking for?
It is expected that the successful applicant will be able to demonstrate the following:

  • Relevant qualifications in a related discipline at degree, diploma, or certificate level/less formal qualification with work or lived experience to perform sufficiently at this level/or demonstrated work experience at the level.
  • Personal goal planning skills that contribute to the achievement of client goals in line with the Model of Care.
  • Skills in reflective practice and highly developed report writing using analytical reasoning.
  • Ability to support, mentor and work alongside supporting staff members.
  • Advanced computer skills, proficient in Microsoft Office and client reporting system.
  • Ability to engage and maintain professional relationships with clients, and their wider formal and informal supports, with multiple needs and challenges.
  • Demonstrated understanding of complex issues facing people who experience chaotic life circumstances such as homelessness, AOD use, family/domestic violence and mental health issues.
  • Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
  • Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.

Required Compliance Documents

  • Current drivers' license
  • Working with Children Check
  • National Police Certificate

For further information about the position please contact:
Deb Murray

Service Lead, Family and Domestic Violence

  • We are building a workplace where difference is embraced and encouraged and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right._
  • Everyone is welcome. Everyone belongs._
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